FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,218 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,218 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started a recruitment campaign working with Fire Text Going really well ! I would recommend them !”

Helpful Report

Posted 2 years ago

“I have used FireText to text our clients, their website is easy to use and very effective plus the service I received was second to none. I recommend FireText to any company wanting to communicate to their clients via sms.”

Helpful Report

Posted 2 years ago

“Easy to use. Customer service received so far has been fantastic and does exactly what we need it to”

Helpful Report

Posted 2 years ago

“Very easy to integrate into our systems. It worked first time & we've had no problems since! Customer service is great too... Friendly, helpful & very cost effective.”

Helpful Report

Posted 2 years ago

“Easy to use and excellent customer support.”

Helpful Report

Posted 2 years ago

“Brilliant service & simple to use product.”

Helpful Report

Posted 2 years ago

“Alannah was fabulous!”

Helpful Report

Posted 2 years ago

“Very good service and easy to set up. Simple interface for sending messages with lots of developer options”

Helpful Report

Posted 2 years ago

“Easy to set up and use for simple straightforward texts and replies!”

Helpful Report

Posted 2 years ago

“Perfect for my business needs, being able to automate customer reminders and include booking and payment links easily is a massive help”

Helpful Report

Posted 2 years ago

“Really helpful company. I had a phone call to talk through how the team could best help, when I first joined. Really easy to use service. Highly recommended.”

Helpful Report

Posted 2 years ago

“Really amazing customer service, would recommend firetext to anyone!”

Helpful Report

Posted 2 years ago

“An amazing platform and really friendly support team - would definitely recommend.”

Helpful Report

Posted 2 years ago

“We had some troubles integrating with Zendesk. Alannah and the team went above and beyond to fix the issues we were seeing. Even to the point of giving assistance with Zendesk. Super fast replies, all very insightful. Couldn't ask for better service.”

Helpful Report

Posted 2 years ago

“Love Firetext - use it alongside Zapier to send texts automatically. I've used it now for two years for two different businesses. It's a great product.”

Helpful Report

Posted 2 years ago

“The API is easy to use, as is the control panel. The delivery reporting is very useful too.”

Helpful Report

Posted 3 years ago

“Fire text is exactly what we were after. Another way to keep in touch with our leads. They are always willing to help us optimise to get the best out of the service.”

Helpful Report

Posted 3 years ago

“SMS made easy - does what it says on the tin! It really is straightforward, staff are available if you need it - but I haven't and everything you need is there. System is intuitive and no need for lot's of instructions.”

Helpful Report

Posted 3 years ago

“Using SMS alerts for our Events has been a gamechanger. We've seen our dropouts decrease by up to 15%!”

Helpful Report

Posted 3 years ago

“Good platform! I recommend it.”

Helpful Report

Posted 3 years ago

FireText is rated 4.9 based on 1,218 reviews