FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've recently changed to FireText and we are very happy with the friendly service and ease of use. Definitely recommend these guys.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“FireText has allowed us to communicate effectively. We would rate it 5 stars if carers could respond to texts with company name rather than phone number.”

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Posted 2 years ago

“Had a great experience with FireText so far. Alannah has been so helpful in giving us support and advice whenever we need”

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Posted 2 years ago

“Very quick on setting up accounts, Customer service was excellent and very helpful with very friendly members of staff , and the platform works exactly the way you would require it to with certain features such as message templates being a nice touch to the overall product and service”

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Posted 2 years ago

“A fantastic service that allows us to have a deeper connection with our fans”

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Posted 2 years ago

“Started a recruitment campaign working with Fire Text Going really well ! I would recommend them !”

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Posted 2 years ago

“I have used FireText to text our clients, their website is easy to use and very effective plus the service I received was second to none. I recommend FireText to any company wanting to communicate to their clients via sms.”

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Posted 2 years ago

“Easy to use. Customer service received so far has been fantastic and does exactly what we need it to”

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Posted 2 years ago

“Very easy to integrate into our systems. It worked first time & we've had no problems since! Customer service is great too... Friendly, helpful & very cost effective.”

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Posted 2 years ago

“Easy to use and excellent customer support.”

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Posted 2 years ago

“Brilliant service & simple to use product.”

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Posted 2 years ago

“Alannah was fabulous!”

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Posted 2 years ago

“Very good service and easy to set up. Simple interface for sending messages with lots of developer options”

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Posted 2 years ago

“Easy to set up and use for simple straightforward texts and replies!”

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Posted 3 years ago

“Perfect for my business needs, being able to automate customer reminders and include booking and payment links easily is a massive help”

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Posted 3 years ago

“Really helpful company. I had a phone call to talk through how the team could best help, when I first joined. Really easy to use service. Highly recommended.”

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Posted 3 years ago

“Really amazing customer service, would recommend firetext to anyone!”

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Posted 3 years ago

“An amazing platform and really friendly support team - would definitely recommend.”

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Posted 3 years ago

“We had some troubles integrating with Zendesk. Alannah and the team went above and beyond to fix the issues we were seeing. Even to the point of giving assistance with Zendesk. Super fast replies, all very insightful. Couldn't ask for better service.”

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Posted 3 years ago

FireText is rated 4.9 based on 1,224 reviews