FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,218 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,218 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service A+++++”

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Posted 7 years ago

“Firetext service has always been 6 star, the set up is east, customer care is great and they are always on hand to help”

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Posted 7 years ago

“I had been looking at SMS to advertise for a number of years but recently it became very appropriate for a campaign. Firetext were very competitive on price so we gave them a trail. From the word go the support was amazing and Alex has held our hand all the way giving us advice and helping us. The trail we ran blew us out the water and paid for itself with the return we received, so we will be conservatively using Firetext going forward in 2017 for selected campaigns.”

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Posted 7 years ago

“This service is very fast and easy to use, our conversions have certainly improved by using it. Alex, our account manager has been very helpful and been available to answer any queries at the drop of a hat. I've already referred FireText to friends and colleagues who are business owners.”

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Posted 7 years ago

“Extremely good level of customer service”

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Posted 7 years ago

“AMAZING!!!”

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Posted 7 years ago

“Amazing company!! Amazing user experience - so much better then anything that's out there! Alex was amazing!”

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Posted 7 years ago

“AMAZING! The best text marketing system I have used to integrate into my whole marketing workflow. And the service given from support is second to none... Alex in particular! Without a monthly contract needed and just based on credits, sign up today!”

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Posted 7 years ago

“Happy Agency Happy Client”

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Posted 7 years ago

“Amazing service, their support team is truly awesome. They are going out of their way to assist me. Very patient and very helpful.”

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Posted 7 years ago

“The FireText team are superb! Their system is a joy to use too. Nice job all round :)”

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Posted 7 years ago

“Awesome support! Easy to use systems. Everything works like a charm. Definitely recommend this service!”

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Posted 7 years ago

“Firetext has integrated well into our current systems and processes, especially using Zapier and Infusionsoft.”

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Posted 7 years ago

“I have found Fire Text to be extremely helpful and their customer service is second to none. From day one I have found all staff to be extremely helpful and professional and deliver excellent service. Beccy Office Manager @ KV Recruitment”

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Posted 7 years ago

“Extremely good service, lot of analytical tools that make it even better. SMS marketing, we've found, is the best ROI. Thanks FireText!!”

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Posted 7 years ago

“We have been using firetext now for a few a years and we find that it is a great tool to keep in contact with our clients. Not only that but it is a very low cost and effective medium to market towards new clients. Simple user interface and we have never had a problem with it from day one. Highly recommend "firetext" to any user”

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Posted 7 years ago

“Easy to use, helpful staff and most of all great results!”

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Posted 7 years ago

“The service itself is really easy to use. The platform is completely intuitive and easy to navigate and the texts are great value for money. In terms of customer service, I have always found all the staff to be incredibly helpful and polite, and they respond to enquiries immediately and take a genuine interest in your happiness with them as a client. Nothing is too much trouble. Would definitely recommend this service.”

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Posted 7 years ago

“It's extremely awesome advertise option for our new Beauty Salon! Alex from costumer service team was super helpful and provided us all information step by step, by call s, emails and chat! We are really very appreciate for all received service!”

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Posted 7 years ago

“Holly was absolutely amazing with helping me get started. The service was comprehensive and really easy to use. I would highly recommend. Ryan”

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Posted 7 years ago

FireText is rated 4.9 based on 1,218 reviews