FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,227 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,227 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lindsey (our customer support/account mgr) has been super helpful. The service is superb and exactly what we were looking for. Customer support on hand when required, and user interface easy to use and scaleable for larger teams. Would recommend. Thank you.”

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Posted 1 year ago

“Really impressed by this software”

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Posted 1 year ago

“Really helpful team and a very reliable service at a reasonable price -we use it daily in contacting customers to let them know their items are ready for collection and it saves us lots of time, not having to call people. Wouldn't be without it now!”

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Posted 1 year ago

“Fantastic service and always on hand to help. 5*”

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Posted 1 year ago

“Brilliant service, very easy to set up and the support team are fantastic”

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Posted 1 year ago

“Found FireText, which is very easy to use. Also, everybody I have spoken to has been very helpful.”

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Posted 1 year ago

“Great product and great customer service. Very easy to set up”

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Posted 1 year ago

“I wasn't really sure how to get started with my account, but Alannah was really helpful and friendly.”

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Posted 1 year ago

“Service works well and top up is so easy we can recommend this service”

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Posted 1 year ago

“I was looking for a simple tool to get messages out to my customers and found Firetext, the team have been so helpful in getting me set up and making sure I was comfortable using the platform and my customers love it! Great service.”

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Posted 1 year ago

“Brilliant service 5 🌟”

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Posted 1 year ago

“The system has gave us a whole new way of making resident appontments, meaning less admin time.”

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Posted 1 year ago

“Excellent service so far.”

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Posted 1 year ago

“We love firetext - we work in farming and agriculture so our team and customers are often away from a PC or tablet - but they always have their phone ! Using firetext allows us to get their attention. Great service and good value for money - we love it - ARGO Tractors UK”

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Posted 1 year ago

“Great service from the whole team. Simple to use and very effective.”

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Posted 1 year ago

“Fantastic, easy to use and I never fail to get wins from the texts I sent out. Thank you”

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Posted 1 year ago

“Platform is simple to use and account management support is great!”

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Posted 1 year ago

“Great system to use and easy to integrate with, account manager was very helpful in setting everything up”

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Posted 1 year ago

“I have been using Firetext to message trial participants of a research project, and I am thoroughly impressed with their platform. Not only is it incredibly easy to use, but their customer support is fantastic. Whenever I have had a question or needed assistance, they have been quick to respond and incredibly helpful. Their platform has made it easy for me to schedule and send messages to the participants and I highly recommend it to anyone looking for a user-friendly SMS platform. Five stars all around!”

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Posted 1 year ago

“Just an all round excellent service. All the features we need, fast customer service and a good price.”

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Posted 1 year ago

FireText is rated 4.9 based on 1,227 reviews