FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've used Firetext for around 2yrs and it is, now, an integral part of our business in helping us turn leads into bookings and being able to stay in contact with our clients. Firetext's support have always been helpful, both online and by phone, and we've never hesitated in recommending them or putting their name forward when leading training sessions. Thanks Firetext!”

Helpful Report

Posted 7 years ago

“Fire Text has been the one, biggest single factor that has enabled me, as Chairman, to improve the operation of Ramsbottom Angling Association. To be able to immediately contact the majority of members has helped improve participation in the social activity of the club.”

Helpful Report

Posted 7 years ago

“The service does what it is supposed to do but for me where it stands out is in the after care. Holly in your support team is fantastic, she is helpful, friendly and supportive. She has managed my queries swiftly and courteously, nothing too much hassle, sounds happy in her work, a real asset to your company in my opinion.”

Helpful Report

Posted 7 years ago

“FireText has streamlined the way we engage with our customers. It has been a smooth process right from when our trial account was created all the way to our first paid use of the system. Alex has been a fantastic help and has been proactive from the start in ensuring we are happy with the service.”

Helpful Report

Posted 7 years ago

“The guys at firetext are there for you, they respond quickly to my enquiries and i have recommended them to other businesses and would not use anyone else”

Helpful Report

Posted 7 years ago

“A very simple, straightforward, and user-friendly service. I send out multiple publicity texts as part of my work for a local church, and ever since I began using Fire Text I've always been happy with the results. Thanks very much to all the staff for their work and support!”

Helpful Report

Posted 7 years ago

“Fire Text offer a really flexible product. Their website is full of great case studies which gives us ideas of how we can use FireText. We have also integrated FireText with our hellpdesk provider, Freshdesk to give us SMS alerts when certain incoming emails or voicemails are received. Finally, their Customer Care team are excellent - really friendly and helpful and they always follow up to check how things are going :)”

Helpful Report

Posted 7 years ago

“Easy to use”

Helpful Report

Posted 7 years ago

“Brilliant and an easy way to get a message quickly to all my customers”

Helpful Report

Posted 7 years ago

“Great company to work with such a pleasure have recommended many friends and I'm sure will do very well”

Helpful Report

Posted 7 years ago

“This is an excellent service that we use for within our scuba diving club, to communicate en-masse with all our members. Many don't have smart phones or prefer not to use Facebook etc, so Firetext is a great alternative to get our messages out to large groups. You can also very easily set up sub-groups for more specific messaging. I've used Firetext for many years now and it's great. Dan Parker and the rest of the team are really helpful too.”

Helpful Report

Posted 7 years ago

“Sooooo simple to use and an incredibly effective marketing tool for us. The ROI works every time!”

Helpful Report

Posted 7 years ago

“I've been using Firetext for about a year now. It's extremely easy to use and the rates are. Wet competitive compared to other similar applications. I use it for bulk texting and ad hoc texting. The template format make it easy to send duplicate messages with personalisation. Very happy with Firetext.”

Helpful Report

Posted 7 years ago

“Fire Text have been excellent in handling our account. This way of contacting our members has been a great success and has also been cost effective.”

Helpful Report

Posted 7 years ago

“Easy to use.”

Helpful Report

Posted 7 years ago

“Increased 50% of candidate replies.”

Helpful Report

Posted 7 years ago

“We use Firetext every day and have found it to be a very effective way of remaining in contact with our staff. We can send messages individually, in groups or en masse according to need, which makes it efficient and cost-effective. Previously we were using email groups and relied on individuals to pick up emails when they could. Now we send a text and know the individual has received the message instantly. Firetext is absolutely one of the tools that should be in your management kitbag!”

Helpful Report

Posted 7 years ago

“Very helpful service, we use it to regularly text our church members. Easy to use system and good quick responses to any queries.”

Helpful Report

Posted 7 years ago

“Firetext reliably delivers important customer information 24/7 - highly recommended service for business - firetext is now a level 1 service we rely on for our business.”

Helpful Report

Posted 7 years ago

“It is a simple but brilliant system so easy to use”

Helpful Report

Posted 7 years ago

FireText is rated 4.9 based on 1,217 reviews