FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the moment I signed up I had a dedicated 'account manager' (Alex) helping me. He was professional, friendly, polite & quick to respond & resolve any queries I had. Its really easy to use on both my laptop and mobile. Perfect for what I needed it for.”

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Posted 6 years ago

“Does what it says on the tin. Easy enough for me to use. Significantly increased comms and engagement with my remote workforce. All good.”

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Posted 6 years ago

“Very efficient and effective service”

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Posted 6 years ago

“Great service and customer care.”

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Posted 6 years ago

“Easy to import my MailChimp users into fire text”

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Posted 6 years ago

“The customer service that FireText provides is excellent. I felt fully supported throughout setting up my account and it was easy to learn how to use with Alex's help!”

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Posted 6 years ago

“Mostly very easy to use! Only compaint is whilst adding contacts, different groups automatically updat their fields when you upload contacts with overlapping details!”

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Posted 6 years ago

Thanks for your feedback! The custom field update when uploading contacts is optional - I will ping some details across on email if that helps :) Alex

Posted 6 years ago

“It works seamlessly with our existing database, its easy to use and more importantly tracks our communication so a thread is clearly visible. Firetext are helpful and swift to respond to any question and, they update us when our credits are running low so we keep our service running smoothly. Highly recommend FireText.”

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Posted 6 years ago

“Great service and nice support team!”

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Posted 6 years ago

“easy to use but expensive.”

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Posted 6 years ago

“We needed to add the ability to send SMS alerts from a system we developed. It took me less than a day to get everything working with FireText. The online help was useful and after also being contacted by someone there, I was provided with some free credits to allow me to test the code. I'd definitely recommend them.”

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Posted 6 years ago

“Amazing service”

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Posted 6 years ago

“Easy to use, cost effective and very helpful staff :)”

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Posted 6 years ago

“Excellent service and very easy to use. Highly recommended.”

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Posted 6 years ago

“Nice and easy to use, did exactly what we needed it to. Staff were very attentive and helpful for all of our needs!”

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Posted 6 years ago

“Really pleased we have moved from our previous supplier...Holly & the team at FireText are so helpful!”

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Posted 6 years ago

“Easy to use interface which has helped us streamline our SMS campaigns!”

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Posted 6 years ago

“Alex is really helpful, went above & beyond. And the service is great - does exactly what you need it to. Thanks FireText!”

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Posted 6 years ago

“I have a personal training business and I used to text my leads one by one. During my last promotion I had too many leads, so texting individually wasn't an option. Thanks to FireText I can now text many people at once, and make the text look personal thanks to the customised tags. My response rate is very good as a result.”

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Posted 6 years ago

“Alex is extremely helpful with all things Firetext. Nothing is too much trouble at all and he's always checking in to see how it's going. Firetext is an amazing way to keep our delegates up to date and informed.”

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Posted 6 years ago

FireText is rated 4.9 based on 1,224 reviews