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FireText Reviews

4.9 Rating 1,224 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,224 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Very effective way to reach my customers -it is also very easy to use :-).
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Posted 6 years ago
Really quick service and Alex was lovely through the new client process. Strong Account management skills and answers my technical questions well.. Also loved the induction card! Good job guys! x
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Posted 6 years ago
It is easy to set up Easy to use once you understand the order you need to set up the excel spread sheet Can be utilised for business and personal when organising events.
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Posted 6 years ago
Simple, efficient and it works
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Posted 6 years ago
Excellent customer service and was very helpful with my situation which Alex managed to solve very promptly and was quick to reply. Would definitely recommend, i will be using them from now on for sure. Many thanks.
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Posted 6 years ago
From initial enquiry through to purchase there was excellent communication and advice given. Nothing was too much trouble. Emails answered quickly and the right information provided.
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Posted 6 years ago
an easy to use, reliable SMS system which has made our lives simpler.
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Posted 6 years ago
Really good service, very hopeful and pro-active
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Posted 6 years ago
Personal guided support to set things up, doing some parts for me and explaining the different options of achieving what we needed to do. Even a hand written card after we signed up, nice touch in the big bad world of corporate companies where the personal feel is often lost.
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Posted 6 years ago
Easy to understand website. Especially in comparison to others! Great follow up on the customer service. Very happy so far!
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Posted 6 years ago
Really easy to send texts to all our contacts
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Posted 6 years ago
Great customer service and east platform to use!
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Posted 6 years ago
We recently joined FireText and have been blown away by them. Their customer service is excellent, friendly and perfectly timed and the easy to use app gives us everything we need as a growing SME. Good work team FireText!
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Posted 6 years ago
Holly has been very helpful and on hand to answer any questions we have. FireText is very easy to use and perfect for what we need it for! Will continue to use FireText for all our SMS needs.
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Posted 6 years ago
Alex at firetext has made this whole process go soo smoothly and will be recommending Firetext to other companies.
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Posted 6 years ago
The team at Firetext make it incredibly easy to get up and running with an SMS platform that works simply and effectively at low cost. Integration with our CRM system was no problem and has greatly improved communications with our clients.
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Posted 6 years ago
Very friendly and comprehensive service.
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Posted 6 years ago
FireText makes it easy for us to run TXT campaigns. Interface, list management and scheduling messages all really easy.
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Posted 6 years ago
Easy integration with our CRM and great customer service from Alex.
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Posted 6 years ago
FireText makes our lives so much easier, it's brilliant!
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Posted 6 years ago
FireText is rated 4.9 based on 1,224 reviews