FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FireText is super easy to use and navigate around. Extremely reasonable prices for credits and Alannah provided an absolutely fantastic customer service, always on hand to suggest advice or explain things I was unsure about. Highly recommend :)”

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Posted 5 years ago

“Great service, great system!”

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Posted 5 years ago

“I have just joined FireText from my previous provider Voodoosms. And the service has been nothing short of exceptional from website to customer service. Lola has been massive help getting me setup, and once I have setup everything else was just a breeze. The website design is excellent it's so user friendly and you'll have no issues setting up everything. I can't wait to carry on using this service as it will certainly be improving my online business that's for sure. All in all, I can't fault the service, and I would highly recommend it to anyone. Well-earned five-star rating keep it up guys!”

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Posted 5 years ago

“Fire text is a good service, the staff are very helpful and really easy to contact. For the actual website it is nice to look at and use for someone at my age, however for someone middle aged and above it does seem to be harder for them to grasp. which granted you cant cater for all ages as this is a technology based system. I have given 5 as that like I said isn't really a huge issue.”

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Posted 5 years ago

“Easy to use and good interface”

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Posted 5 years ago

“Easy to use and fast service.”

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Posted 5 years ago

“Easy to use API with great support when needed.”

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Posted 5 years ago

“All very good and useful”

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Posted 5 years ago

“Lola has been a pleasure to deal with, down to earth and prompt with her responses and advice on how to maximize the product. FireText have delivered in terms of accessibility and development of their product and we, as a business as excited to be partnered with them! Thanks Lola for all your help and patience with answering all my questions!”

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Posted 5 years ago

“Fire Text have been really helpful in setting up an account and automated texting - also giving help in making the best use of their service.”

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Posted 5 years ago

“Quick, easy and efficient way of communicating with our clients. Support team are quick to respond.”

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Posted 5 years ago

“I'm new to Firetext,. Ilove the service, it's really easy to use, and staff are so keen to help”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Absolutely superb addition to our communication strategy. As a technophobe I found this so so easy to set up and takes 5 minutes to bang a promo message out. We never run a campaign without payback. Cant recommend it highly enough”

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Posted 5 years ago

“Patient, effective, and warm service - exactly what keeps me a happy customer. Thanks, Firetext!”

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Posted 5 years ago

“It did everything we wanted and once set up it is a joy to use. The user interface takes a bit of mastering though.”

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Posted 5 years ago

“Firetext was helpful, easy to use, quality service.”

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Posted 5 years ago

“I have experienced Firetext to be quick and easy to use. This platform has helped our charity to reach out to our supporters with no hassle. Simply amazing!”

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Posted 5 years ago

“I've had unwavering support every step of the way, no matter how many questions or queries I've had over the past 4 months where most companies would have not bothered to put the effort in. Excellent prices and simple/ stylish system to use.”

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Posted 5 years ago

“I have used FireText a few times now - I find it easy to use and relays the message very efficiently. Impressive.”

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Posted 5 years ago

FireText is rated 4.9 based on 1,224 reviews