FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Excellent service and a great way to market. A real must have for any business in this age of digital transformation. Lola has provided excellent advice and support.”

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Posted 5 years ago

“Very useful for our members”

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Posted 5 years ago

“Love fire text Lola in support is always happy to help with all the technical questions right away. Great system and great integration. Would highly recommend.”

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Posted 5 years ago

“Excellent. Simple to get started with great service”

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Posted 5 years ago

“Very easy to use and plugs in really easily to infusionsoft. The online tutorials are easy and user friendly and the customer serviceis great - actually spoke to a real person in under 30 seconds!”

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Posted 5 years ago

“Great service, makes life so much easier. Contacting all the workers and candidates is now quick and efficient. Sending an email and then a quick text halved the candidate response time.”

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Posted 5 years ago

“Can't fault the service so far and the support from Firetext staff has been great too.”

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Posted 5 years ago

“We have been thoroughly impressed with the service provided by FireText - the team are extremely responsive and the software is very user-friendly. We would highly recommend!”

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Posted 5 years ago

“Customer service is the best”

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Posted 5 years ago

“Good comms and very helpful.”

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Posted 5 years ago

“Perfect easy to use system and Alex and the team are on hand at a moments notice if needed”

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Posted 5 years ago

“Great system and easy to use!”

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Posted 5 years ago

“I researched quite a few text services before choosing FireText - and I'm so glad I settled on these guys! FireText have the most amazing customer service, there's nothing they can't do. Alex was super helpful getting our account set up, and everything is working so smoothly on the website. Really happy.”

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Posted 5 years ago

“Excellent service. Great product”

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Posted 5 years ago

“Firetext are great. I talked to a couple of companies before deciding on Firetext, and it was their service that swung it for me. They were friendly, and helpful without being patronising, and even sent over an idiot proof guide to help me work their system - which is built so well even the biggest technophobe you know will be able to work it. Our account manager is friendly and attentive without being irritating, and we've seen a marked increase in turnover since we starting trialling text marketing as part of our partnership project.”

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Posted 5 years ago

“Great staff and easy to use.”

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Posted 5 years ago

“Unbelievably user-friendly system, very responsive staff and cost effective. I'm not sure I can more”

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Posted 5 years ago

“A great tool for my small education business! I’m a piano teacher that teaches in numerous locations and really helps to keep my students and their parents up to date. For example, if I’m unwell and need to cancel their lessons I send a message to all students in a created group or If the time of their lesson has changed, it’s so easy to keep in touch with my clients. Especially handy when a new lesson bill has been produced and posted, it helps me get paid faster! Makes everything easier!”

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Posted 5 years ago

“Easy to use, useful metrics”

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Posted 5 years ago

“Useful service and great support.”

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Posted 5 years ago

FireText is rated 4.9 based on 1,217 reviews