FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“FireText makes sending SMS messages really easy. As a small business owner it is essential the service is easy to use and simple way to stay in touch with our customers. Their support is awesome, personal and really helpful. Quite rare nowadays.”

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Posted 3 years ago

“Excellent service – I was really impressed by the ABCD response from Alannah when I had a tech question to resolve. I particularly appreciate the NHS Digital seal of approval, which has allowed me to use FT on an NHS research trial. I'm delighted and can't recommend it highly enough.”

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Posted 3 years ago

“Firetext is the best way of communicating with your customers. Super easy to use, fast & friendly customer service.”

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Posted 3 years ago

“Easy to use and really beneficial to my company.”

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Posted 3 years ago

“very good service and easy to use”

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Posted 3 years ago

“New user of this and finding it really useful. Easy to use and saves so much time. Support really helpful too. Thank you!”

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Posted 3 years ago

“Quick and easy to set up and to use”

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Posted 3 years ago

“Great SMS service, but even better customer service. Combine this with Zapier and you can automate your SMS marketing and distribution efforts so easily. Great company, highly recommmended.”

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Posted 3 years ago

“Love Firetext ! So easy to set up and so user friendly. Have set up all my client reminders and managed to import my contacts in one hit. Lola is super helpful and friendly too, nothing is too much trouble and she checks in with me from time to time to see if I need any help. Will be recommending to all my clients and peers.”

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Posted 3 years ago

“Fantastic service, really easy to set up (and integrate with Zapier) and has made the world of difference to our communication with clients. We have only been using FireText for a couple of weeks and our sales conversions are already significantly higher. For companies not using SMS in their client contact, we would recommend you do it now and definitely use FireText.”

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Posted 3 years ago

“Great service from sign up. Helped me implement the API quickly. Very happy.”

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Posted 3 years ago

“Very pleased with the service & customer support!”

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Posted 3 years ago

“Fire Text takes my business from small and sweet to really professional, established and dam cool!”

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Posted 3 years ago

“Great service, easy to use, fast support when needed.”

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Posted 3 years ago

“Simple to use, great way to improve customer service by contacting customers in a mobile friendly way”

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Posted 3 years ago

“Easy system to use and, very importantly, excellent support!”

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Posted 3 years ago

“Nothing is too much hassle ! Fantastic service ! I know if I have any issues I can make a call and all is explained for me.”

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Posted 3 years ago

“Great product. Use for medium sized company to get messages out to staff quickly and efficiently. 5 Star”

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Posted 3 years ago

“Great service and so easy to use, Customer service has been second to none helping us maximise our texts to our customers.”

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Posted 3 years ago

“Excellent Service - the communication before purchase was top quality - very impressed. After using the service, it works perfect and exactly what I wanted. Customer support afterwards, if needed , is also excellent - Highly Recommended”

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Posted 3 years ago

FireText is rated 4.9 based on 1,217 reviews