FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The system worked perfectly for us after a bit of testing, but much more importantly, their staff are lovely and super helpful. Our contact, Holly, was brilliant throughout. One day I needed to chat to her urgently but she was at lunch. A few minutes later she called me back on her mobile and sorted our problem. They understand their customers, treat them very well and make the whole experience a joy. If we do live phone voting again, it will always be with Firetext.”

Helpful Report

Posted 10 years ago

“What makes FireText so great is the people. The helpful staff made it so comfortable for me to ask questions and answered the concerns I had when getting started. Now I have sent a number successful campaigns I feel like a pro. FireText is so simple to use and, although there are some features I haven't explored yet, I have no problem picking up the phone and talking to someone if I need help. We have already seen massive improvements in our marketing and my only criticism of FireText is why I didn't hear about them years ago!”

Helpful Report

Posted 10 years ago

“Firetext makes communicating with my highly valued customers so easy. It's great value, simple to use and delivers great results. Jo, Owner/Founder of Black White Denim”

Helpful Report

Posted 10 years ago

“From first enquiry to the midst of our SMS campaign, Firetext has been fantastic to work with - responsive, creative, professional - and very, very helpful. As a first-time SMS user, Holly took time to explain to me how the system worked and set up a practise account for me to begin familiarising myself with contacts, messages and keywords. Having spent time understanding the system, I can say that since launching our SMS campaign I've needed very little assistance and find it extremely easy to use. I'm looking forward to working more closely with Firetext in due course for some creative campaign ideas for utilising our new bank of contacts.”

Helpful Report

Posted 10 years ago

FireText is rated 4.9 based on 1,224 reviews