FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to use… great support… economical.”

Helpful Report

Posted 4 months ago

“We've been using FireText as an integration with our Freshdesk helpdesk for some years now. This is a great, easy to use SMS solution but what sets FireText above ohter companies is their excellent customer support. They are knowledgeable, respond super quickly, and are extremely personable - an outstanding team *****”

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Posted 4 months ago

“Simple to set up and use on a regular basis - I co-manage a Health Clinc and our DNA's have improved considerably since implementing”

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Posted 4 months ago

“Simple and intuitive to set up and use. Had no problems sending and receiving text messages to customers.”

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Posted 4 months ago

“makes group sending of messages very easy”

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Posted 4 months ago

“Alannah has been so helpful and quick with any issues or queries we've had. Seemless experience.”

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Posted 4 months ago

“very quick to help and resolved my query immeadiatly thank you Alannah :)”

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Posted 4 months ago

“New customer and I am very impressed with the product and customer service. Simple, straight-forward and effective.”

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Posted 4 months ago

“FireText is the best SMS tool you can find out there - Great support from Ryan and easy setup system! Highly recommended!”

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Posted 5 months ago

“We used similar services in the past, and Firetext beat all of them. Great job guys!”

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Posted 5 months ago

“Brilliant text service - easy to use and cost is very reasonable. Perfect for our Disaster Recovery processes.”

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Posted 5 months ago

“So far so good.......👍 We contacted Firetext to initiate a free trial and were designated Ryan as our accounts manager. We (myself and my employee Jenny) spoke to Ryan at length via numerous email and telephone conversations, to ensure that we were able to tailor Firetext to fit our needs. Ryan was incredibly helpful and his response time to our emails was lightening fast as well. We have now signed up for an account and bought credits all ready for the new academic year starting in September, but we don't foresee any issues using the product, it seems to be very user friendly, but if we do, we have confidence that Ryan is just an email/phone call away.”

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Posted 6 months ago

“The easiest to use, most competitively priced branded SMS service we could find, and with the best customer support. We have only recently started using the service so can’t yet comment on the more advanced features, but even the basics are excellent. Highly recommended”

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Posted 6 months ago

“Fantastic Service, Fantastic product. Wow, what a difference this makes!”

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Posted 6 months ago

“Awesome service! Certainly been a gamechanger for our support team.”

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Posted 6 months ago

“Wish I had found FireText sooner - SMS has totally transformed my organisations communications!”

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Posted 6 months ago

“Really great service - it was quick and easy to set up and our organisation would definitely consider using this for our marketing again.”

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Posted 6 months ago

“Great company. Ryan is a great help”

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Posted 7 months ago

“Extremely simple and easy to use. Great customer service from the initial sign up, to regular check ins. A very useful tool that helps us to take our communication with clients that one step further! I would 100% recommend!”

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Posted 7 months ago

“Works as intended, alot of the integration requires knowlege of zapier. Otherwise works as it should”

Helpful Report

Posted 8 months ago

FireText is rated 4.9 based on 1,224 reviews