FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Simple to use, effective system and great individual support.”

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Posted 6 years ago

“Very simple to use! Alex was very keen to help, but the system was so simple we didn't require any help to set it up. Top product!”

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Posted 6 years ago

“Amazing with details (eg breakdown when you text out)! Great customer service”

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Posted 6 years ago

“I'm so impressed with the ease of firetext... uploading groups and scheduling texts couldn't be simpler. The customer support is amazing, Alex has been a great support getting me up and running.”

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Posted 6 years ago

“Easy to use, cheap, excellent layout and fab customer service - thanks for my welcome card!”

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Posted 6 years ago

“Had an issue with trying to pay by debit card. Alex was able to raise our order manually, but it all just took a bit longer than we would have hoped. Otherwise good service.”

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Posted 6 years ago

“Excellent Customer Service and Product. Very happy”

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Posted 6 years ago

“Really easy to set up and use, and great communication.”

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Posted 6 years ago

“The product is fantastic, simple and clear. We are already seeing the positive impact it is having on our business. Plus to top it all of the customer service is out of this world..”

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Posted 6 years ago

“Always helpful staff and a very easy to use, reliable system”

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Posted 6 years ago

“We are developing quite a complex solution for a client that has a lot of moving parts. Both the technical and account teams at FireText have been super agile and helpful every step of the way. Also - a big plus and what influenced our solution selection was the well documented and highly functional API. As a company that writes APIs it was a breath of fresh air to see one in the wild as well designed as this one. Thanks guys!”

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Posted 6 years ago

“Holly has guided me through setting up a template, saving me valuable time, so now rather than writing the same text to people, I simply click on my template, brilliant, she has offered to help me whenever I need it, probably the best marketing person I have ever worked with!”

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Posted 6 years ago

“Really easy to set up and understand.”

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Posted 6 years ago

“Very effective way to reach my customers -it is also very easy to use :-).”

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Posted 6 years ago

“Really quick service and Alex was lovely through the new client process. Strong Account management skills and answers my technical questions well.. Also loved the induction card! Good job guys! x”

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Posted 6 years ago

“It is easy to set up Easy to use once you understand the order you need to set up the excel spread sheet Can be utilised for business and personal when organising events.”

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Posted 6 years ago

“Simple, efficient and it works”

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Posted 6 years ago

“Excellent customer service and was very helpful with my situation which Alex managed to solve very promptly and was quick to reply. Would definitely recommend, i will be using them from now on for sure. Many thanks.”

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Posted 6 years ago

“From initial enquiry through to purchase there was excellent communication and advice given. Nothing was too much trouble. Emails answered quickly and the right information provided.”

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Posted 6 years ago

“an easy to use, reliable SMS system which has made our lives simpler.”

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Posted 6 years ago

FireText is rated 4.9 based on 1,217 reviews