FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Absolutely love FireText! So easy to use, uploading contacts and scheduling messages is such a smooth process. Looking forward to continuing to use this platform and making the most of its other features.”

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Posted 6 years ago

“Easy system to use and Alex has been a pleasure to work with, very patient and helpful with everything that I have queried. Asset to the company”

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Posted 6 years ago

“Very effective way of reaching clients and promoting business. We usually use email marketing, but gave FireText a go and had very successful launch reaching clients who do not usually check there emails. Will defiantly be using again, thank you FireText.”

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Posted 6 years ago

“Quick and easy to use. Has contact management, fairly priced, good support. Excellent and easy integration with Zapier - and the campaign we ran was super effective to boot.”

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Posted 6 years ago

“SImple and effective client support as ever from Alex and the team. We successfully integrated Firetext with several third-party apps including a chatbot, within the first 30 minutes of our account going live! We would never have achieved this without terrific support.”

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Posted 6 years ago

“Awesome support and onboarding process. Great product and in this world of instant messaging, very much needed by businesses large or small. If you're a business owner, you're leaving cash on the table if you DON'T have Firetext.”

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Posted 6 years ago

“Firetext have a genuinely outstanding level of customer support. From reviewing the way we use our account, Alex spotted a feature we were not using that would make our lives easier, installed it, contacted us and advised us how to use it. All at his own initiative. Truly remarkable and impressive. Thank you!!”

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Posted 6 years ago

“So far so good for our text delivery service for our Greenwood App...”

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Posted 6 years ago

“Amazing customer service and an unbelievable easy interface! Top marks for FireText”

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Posted 6 years ago

“Very Useful!!!”

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Posted 6 years ago

“FireText is really simple to use, has great functionality and above all is very effective. I'm not sure I could do without it now!”

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Posted 6 years ago

“Excellent service and really helpful staff!”

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Posted 6 years ago

“Outstanding customer service, in fact the easiest company i have dealt with over the net. This was all new to me and your team made me feel at ease and educated me through the whole process. We are using your txt service every day and it adds so much value to our business. Couldn't be any happier here at myfxhub.com :) P.S the card in the post was cool, nice touch.”

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Posted 6 years ago

“From the moment I signed up I had a dedicated 'account manager' (Alex) helping me. He was professional, friendly, polite & quick to respond & resolve any queries I had. Its really easy to use on both my laptop and mobile. Perfect for what I needed it for.”

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Posted 6 years ago

“Does what it says on the tin. Easy enough for me to use. Significantly increased comms and engagement with my remote workforce. All good.”

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Posted 6 years ago

“Very efficient and effective service”

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Posted 6 years ago

“Great service and customer care.”

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Posted 6 years ago

“Easy to import my MailChimp users into fire text”

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Posted 6 years ago

“The customer service that FireText provides is excellent. I felt fully supported throughout setting up my account and it was easy to learn how to use with Alex's help!”

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Posted 6 years ago

“Mostly very easy to use! Only compaint is whilst adding contacts, different groups automatically updat their fields when you upload contacts with overlapping details!”

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Posted 6 years ago

Thanks for your feedback! The custom field update when uploading contacts is optional - I will ping some details across on email if that helps :) Alex

Posted 6 years ago

FireText is rated 4.9 based on 1,217 reviews