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FireText Reviews

4.9 Rating 1,224 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,224 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
The functionality very much is as described and delivers. I particularly find the ability to schedule texts helpful.
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Posted 7 years ago
Such a simple and easy system to use with excellent support if needed. I particularly liked the fact I could schedule a text to be sent later in the day without me needing to be in front of the computer screen. Any questions I had and Alex would be on the other side of the phone ready to solve any confusions! Would highly recommend.
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Posted 7 years ago
our parents love the service at our nursery
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Posted 7 years ago
The customer service is excellent, get back to you quickly and go above and beyond to help. Would highly recommend.
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Posted 7 years ago
An easy to use service which has proved to be very useful already. Definitely worth a try whether for staff communications or advertising.
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Posted 7 years ago
Customer service is excellent
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Posted 7 years ago
FireText have been brilliant from day one. The support is, without doubt, one of the best I've ever received from a company. Holly one of the support staff was patient, quick to respond to my messages and just lovely. I can't recommend them more. Thanks!
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Posted 7 years ago
Quick and instance way of communicating with our Hackney Carriage and Private Hire trade.
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Posted 7 years ago
so easy to use which is the main thing for me.
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Posted 7 years ago
Very easy to use website, responsive customer service and a useful marketing tool to have.
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Posted 7 years ago
Alex was really helpful, made it easy to use and would certainly recommend the service to friends and relatives. 5 star service. Liz Taggart
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Posted 7 years ago
Speedy customer service from Alex and a reliable service of delivering texts and integrating with Infusionsoft to deliver texts as and when we need.
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Posted 7 years ago
Great service, quick to respond and easy to use online system.
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Posted 7 years ago
it was the first time I used firetext , used the info line and you were very helpful .
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Posted 7 years ago
Super easy to use. Great for getting news out to my customers
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Posted 7 years ago
Great customer service, and supports our business and marketing really well.
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Posted 7 years ago
Great service and help with our first top up !
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Posted 7 years ago
The most important thing is that text messages are delivered in a very timely fashion, and these guys have this nailed. The customer support is amazing and they do extend themselves beyond the call of duty to solve issues as they arise. My one request is to have a button within the preferences that sends SMS receipts with a status of delivery. With that said they really have worked hard to come up with a workaround.
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Posted 7 years ago
Excellent speed in the delivery of the texts and Alex who looks after our account is incredibly helpful and efficient
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Posted 7 years ago
"Excellent service, "
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Posted 7 years ago
FireText is rated 4.9 based on 1,224 reviews