FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firetext provide us with an excellent service at a very low cost. The staff are always extremely helpful and even proactively contact us to see if there is anything they can do to make things even better for us, which is a really nice personal touch.”

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Posted 2 years ago

“After testing out various platforms, FireText proved to be easily the most customisable option with a simple, clean and easy to use interface! Highly recommend!”

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Posted 2 years ago

“I wanted a simple text service to use with nodered. FireText did just what I needed. Very easy to get going and not tied in to a large quantity of texts. Perfect.”

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Posted 2 years ago

“Firetext has been so easy to use, it's a great tool to communicate with individual and groups of customers. And the whole process has been made 1000x simpler thanks to Alannah, who has been amazing at answering every question I've had, and regularly checks in to make sure we're all good!”

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Posted 2 years ago

“Excellent Service!! We use it to send payment reminders! Works a treat”

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Posted 2 years ago

“FireText is by far the best SMS platform we have used - Wish we'd found it sooner! Not only do you get speedy customer service but also, an easy to use platform. Could not recommend these guys more :)”

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Posted 2 years ago

“Brilliant service!! The tech itself works flawlessly, very simple to use and very impactful for our clients. The excellent customer service from Allanah has been spot on and we've had an instant turnaround on everything we've tried to accomplish. Can't rate you guys highly enough.”

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Posted 2 years ago

“Support is always happy to help. very refreshing for an online service”

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Posted 2 years ago

“Extremely easy platform to use and the support staff are excellent. We were up and running in no time :)”

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Posted 2 years ago

“Efficient and Easy to follow, Wont use anyone else”

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Posted 2 years ago

“Simple to use, useful features, especially when integrating with other products and exceptional, speedy customer support.”

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Posted 2 years ago

“This service was incredibly easy to set up. I was able to get this in place within a day following the purchase order and trained everybody who needs to use this in our organisation the day after. I'm very happy with this service.”

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Posted 2 years ago

“Superbly simple to use service that works exactly as it should. Any queries were answered by our account manager promptly, and with attention to detail, and I have no doubt that we will be using FireText again soon.”

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Posted 2 years ago

“We've recently changed to FireText and we are very happy with the friendly service and ease of use. Definitely recommend these guys.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“FireText has allowed us to communicate effectively. We would rate it 5 stars if carers could respond to texts with company name rather than phone number.”

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Posted 2 years ago

“Had a great experience with FireText so far. Alannah has been so helpful in giving us support and advice whenever we need”

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Posted 2 years ago

“Very quick on setting up accounts, Customer service was excellent and very helpful with very friendly members of staff , and the platform works exactly the way you would require it to with certain features such as message templates being a nice touch to the overall product and service”

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Posted 2 years ago

“A fantastic service that allows us to have a deeper connection with our fans”

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Posted 2 years ago

“Started a recruitment campaign working with Fire Text Going really well ! I would recommend them !”

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Posted 2 years ago

FireText is rated 4.9 based on 1,217 reviews