FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,227 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,227 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Firetext system is simple to use and reliable, but above all the support is amazing with very quick response times.”

Helpful Report

Posted 2 years ago

“I've used many text services before and have finally found the only company I'll work with from now on. Unrivalled customer service.”

Helpful Report

Posted 2 years ago

“I stumbled across FireText when looking for a solution to our texting needs that integrated well with our current software. Prior to purchase, I contacted FireText and asked them about integrations and I have had nothing but an excellent experience. Everything was seamless and just worked. The only thing that didn’t work was OUR system which they helped to resolve and we’ve not looked back since! Amazing customer service, fantastic support and a great service to use, couldn’t recommend highly enough – 6 stars!”

Helpful Report

Posted 2 years ago

“Great customer service, and brilliant app. Highly recommended.”

Helpful Report

Posted 2 years ago

“Fire Text has made reaching out to my customers so much more convenient. The main thing I love is the fact that I can schedule messages to be sent at a later date, so if I am on holiday they can still be delivered as normal.”

Helpful Report

Posted 2 years ago

“We looked at a variety of potential providers for our business SMS service, and took some time comparing and trialling. Firetext is our supplier of choice, with excellent features, good value, simple web interface, and great customer service. Plus they are based in the wonderful Penryn, so bonus points for that too!”

Helpful Report

Posted 2 years ago

“Fantastic service for sending out reminder texts to a community group”

Helpful Report

Posted 2 years ago

“very easy to use, clients Love it”

Helpful Report

Posted 2 years ago

“Great communication from original enquiry to set up. Really quick and easy system to use and has been a great help to our business.”

Helpful Report

Posted 2 years ago

“Using Firetext has helped us stay in touch with customers by SMS. The API was quick and easy to integrate with and provides a highly reliable service. www.topupmeters.co.uk”

Helpful Report

Posted 2 years ago

“Firetext provide us with an excellent service at a very low cost. The staff are always extremely helpful and even proactively contact us to see if there is anything they can do to make things even better for us, which is a really nice personal touch.”

Helpful Report

Posted 2 years ago

“After testing out various platforms, FireText proved to be easily the most customisable option with a simple, clean and easy to use interface! Highly recommend!”

Helpful Report

Posted 2 years ago

“I wanted a simple text service to use with nodered. FireText did just what I needed. Very easy to get going and not tied in to a large quantity of texts. Perfect.”

Helpful Report

Posted 2 years ago

“Firetext has been so easy to use, it's a great tool to communicate with individual and groups of customers. And the whole process has been made 1000x simpler thanks to Alannah, who has been amazing at answering every question I've had, and regularly checks in to make sure we're all good!”

Helpful Report

Posted 2 years ago

“Excellent Service!! We use it to send payment reminders! Works a treat”

Helpful Report

Posted 2 years ago

“FireText is by far the best SMS platform we have used - Wish we'd found it sooner! Not only do you get speedy customer service but also, an easy to use platform. Could not recommend these guys more :)”

Helpful Report

Posted 2 years ago

“Brilliant service!! The tech itself works flawlessly, very simple to use and very impactful for our clients. The excellent customer service from Allanah has been spot on and we've had an instant turnaround on everything we've tried to accomplish. Can't rate you guys highly enough.”

Helpful Report

Posted 2 years ago

“Support is always happy to help. very refreshing for an online service”

Helpful Report

Posted 2 years ago

“Extremely easy platform to use and the support staff are excellent. We were up and running in no time :)”