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FireText Reviews

4.9 Rating 1,224 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,224 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Great customer service, and brilliant app. Highly recommended.
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Posted 2 years ago
Fire Text has made reaching out to my customers so much more convenient. The main thing I love is the fact that I can schedule messages to be sent at a later date, so if I am on holiday they can still be delivered as normal.
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Posted 2 years ago
We looked at a variety of potential providers for our business SMS service, and took some time comparing and trialling. Firetext is our supplier of choice, with excellent features, good value, simple web interface, and great customer service. Plus they are based in the wonderful Penryn, so bonus points for that too!
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Posted 2 years ago
Fantastic service for sending out reminder texts to a community group
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Posted 2 years ago
very easy to use, clients Love it
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Posted 2 years ago
Great communication from original enquiry to set up. Really quick and easy system to use and has been a great help to our business.
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Posted 2 years ago
Using Firetext has helped us stay in touch with customers by SMS. The API was quick and easy to integrate with and provides a highly reliable service. www.topupmeters.co.uk
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Posted 2 years ago
Firetext provide us with an excellent service at a very low cost. The staff are always extremely helpful and even proactively contact us to see if there is anything they can do to make things even better for us, which is a really nice personal touch.
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Posted 2 years ago
After testing out various platforms, FireText proved to be easily the most customisable option with a simple, clean and easy to use interface! Highly recommend!
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Posted 2 years ago
I wanted a simple text service to use with nodered. FireText did just what I needed. Very easy to get going and not tied in to a large quantity of texts. Perfect.
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Posted 2 years ago
Firetext has been so easy to use, it's a great tool to communicate with individual and groups of customers. And the whole process has been made 1000x simpler thanks to Alannah, who has been amazing at answering every question I've had, and regularly checks in to make sure we're all good!
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Posted 2 years ago
Excellent Service!! We use it to send payment reminders! Works a treat
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Posted 2 years ago
FireText is by far the best SMS platform we have used - Wish we'd found it sooner! Not only do you get speedy customer service but also, an easy to use platform. Could not recommend these guys more :)
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Posted 2 years ago
Brilliant service!! The tech itself works flawlessly, very simple to use and very impactful for our clients. The excellent customer service from Allanah has been spot on and we've had an instant turnaround on everything we've tried to accomplish. Can't rate you guys highly enough.
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Posted 2 years ago
Support is always happy to help. very refreshing for an online service
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Posted 2 years ago
Extremely easy platform to use and the support staff are excellent. We were up and running in no time :)
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Posted 2 years ago
Efficient and Easy to follow, Wont use anyone else
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Posted 2 years ago
Simple to use, useful features, especially when integrating with other products and exceptional, speedy customer support.
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Posted 2 years ago
This service was incredibly easy to set up. I was able to get this in place within a day following the purchase order and trained everybody who needs to use this in our organisation the day after. I'm very happy with this service.
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Posted 2 years ago
Superbly simple to use service that works exactly as it should. Any queries were answered by our account manager promptly, and with attention to detail, and I have no doubt that we will be using FireText again soon.
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Posted 2 years ago
FireText is rated 4.9 based on 1,224 reviews