FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“FANTASTIC service. Very proactive, prompt and efficient service. Well done and special thanks to Alannah Blount for sorting my queries in no time at all! Thank you, Suzana from Apple Hearing & Healthcare”

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Posted 2 years ago

“It's rare to find any company that provides a seamless experience from the moment you sign up, however, FireText do just that! Could not recommend these guys enough - If you are looking for an SMS provider then look no further”

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Posted 2 years ago

“Firetext has transformed the way we communicate with our staff and volunteers. It is so simple for us to keep everyone updated, share news and encourage employee and volunteer engagement. We love it!”

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Posted 2 years ago

“Easy to use with quick and efficient customer service.”

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Posted 2 years ago

“Super easy to use and amazing customer service!”

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Posted 2 years ago

“Great service and interface which has fantastic uptime, we never need to worry about reliability with firetext.”

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Posted 2 years ago

“Great service and helpful customer service team.”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Always happy with the service at FireText. On call for whenever I have an enquiry and get back to me straight away. Very efficient and always friendly on the phone.”

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Posted 2 years ago

“very easy to use”

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Posted 2 years ago

“So far so good, great service today too from Alannah! Impressed with how much revenue we’ve brought in through using Fire Text”

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Posted 2 years ago

“Easy to set up and use”

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Posted 2 years ago

“FIRE TEXT ARE ABSOLUTELY BRILLIANT. SO HELPFUL, NOTHING IS TOO MUCH TROUBLE. IF YOU ARE LOOKING FOR A TEXTING PROGRAMME, THIS IS THE ONE!!!!!!!!!! YOU WONT BE DISAPPOINTED :) YOU WONT BE DISAPPOINTED”

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Posted 2 years ago

“Found Firetext looking on google , there are many companies offering similar service and for our business wanted to work with a company who we could actually to talk and discuss requirements . The service has been without any problems and has further integration which can be added depending in the business type you run , for us having our own templates means within a couple of clicks we can update our customers on their orders without the need to pick up the phone leave a message or have customers say we have not contacted them ! We recommend Firetext in both value for money and direct customer service”

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Posted 2 years ago

“An amazing service, with the best customer service I have recieved!”

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Posted 2 years ago

“Firetext is amazing. So easy to use! And on the one occasion we’ve had a question for them they were super helpful”

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Posted 2 years ago

“Allanah Blout was by far the very very best customer service rep I have ever spoken to in my entire life. Her telephone manner, reactiveness, resolution time, and explanation of the process - Just Impeccable. She could not do enough to help. I am so impressed and wished she worked here.”

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Posted 2 years ago

“The Firetext system is simple to use and reliable, but above all the support is amazing with very quick response times.”

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Posted 2 years ago

“I've used many text services before and have finally found the only company I'll work with from now on. Unrivalled customer service.”

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Posted 2 years ago

“I stumbled across FireText when looking for a solution to our texting needs that integrated well with our current software. Prior to purchase, I contacted FireText and asked them about integrations and I have had nothing but an excellent experience. Everything was seamless and just worked. The only thing that didn’t work was OUR system which they helped to resolve and we’ve not looked back since! Amazing customer service, fantastic support and a great service to use, couldn’t recommend highly enough – 6 stars!”

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Posted 2 years ago

FireText is rated 4.9 based on 1,224 reviews