FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,227 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,227 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple and quick use.”

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Posted 2 years ago

“We have used FireText to support us in running a study of child development, and FireText has been a game-changer! It has been super easy to send texts to all our participants inviting them to complete surveys, and we've really liked being able to automatically customise the texts using the children's names. Being able to reply to texts directly from our email inbox has also been hugely helpful for making sure everyone receives quick replies. The lovely FireText team have always been quick to reply to queries and happy to talk through solutions. Thank you!”

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Posted 2 years ago

“Needed firetext to send texts to my customers for appointment reminders as was wasting a lot of time waiting around for no shows, noticing the difference already”

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Posted 2 years ago

“FANTASTIC service. Very proactive, prompt and efficient service. Well done and special thanks to Alannah Blount for sorting my queries in no time at all! Thank you, Suzana from Apple Hearing & Healthcare”

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Posted 2 years ago

“It's rare to find any company that provides a seamless experience from the moment you sign up, however, FireText do just that! Could not recommend these guys enough - If you are looking for an SMS provider then look no further”

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Posted 2 years ago

“Firetext has transformed the way we communicate with our staff and volunteers. It is so simple for us to keep everyone updated, share news and encourage employee and volunteer engagement. We love it!”

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Posted 2 years ago

“Easy to use with quick and efficient customer service.”

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Posted 2 years ago

“Super easy to use and amazing customer service!”

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Posted 2 years ago

“Great service and interface which has fantastic uptime, we never need to worry about reliability with firetext.”

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Posted 2 years ago

“Great service and helpful customer service team.”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Always happy with the service at FireText. On call for whenever I have an enquiry and get back to me straight away. Very efficient and always friendly on the phone.”

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Posted 2 years ago

“very easy to use”

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Posted 2 years ago

“So far so good, great service today too from Alannah! Impressed with how much revenue we’ve brought in through using Fire Text”

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Posted 2 years ago

“Easy to set up and use”

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Posted 2 years ago

“FIRE TEXT ARE ABSOLUTELY BRILLIANT. SO HELPFUL, NOTHING IS TOO MUCH TROUBLE. IF YOU ARE LOOKING FOR A TEXTING PROGRAMME, THIS IS THE ONE!!!!!!!!!! YOU WONT BE DISAPPOINTED :) YOU WONT BE DISAPPOINTED”

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Posted 2 years ago

“Found Firetext looking on google , there are many companies offering similar service and for our business wanted to work with a company who we could actually to talk and discuss requirements . The service has been without any problems and has further integration which can be added depending in the business type you run , for us having our own templates means within a couple of clicks we can update our customers on their orders without the need to pick up the phone leave a message or have customers say we have not contacted them ! We recommend Firetext in both value for money and direct customer service”

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Posted 2 years ago

“An amazing service, with the best customer service I have recieved!”

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Posted 2 years ago

“Firetext is amazing. So easy to use! And on the one occasion we’ve had a question for them they were super helpful”

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Posted 2 years ago

“Allanah Blout was by far the very very best customer service rep I have ever spoken to in my entire life. Her telephone manner, reactiveness, resolution time, and explanation of the process - Just Impeccable. She could not do enough to help. I am so impressed and wished she worked here.”

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Posted 2 years ago

FireText is rated 4.9 based on 1,227 reviews