FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We use it to send out reminders regularly and the customers love it! Would highly recommended FireText and the team.”

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Posted 7 years ago

“Every interaction from our first contact with Firetext has been an absolute pleasure! Informative and helpful people at the top of their customer service game, thanks again!”

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Posted 7 years ago

“Great service and fantastic team. Very helpful and knowledgeable about every integration into FireText and gets back to me instantly.”

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Posted 7 years ago

“Best customer service I've experienced by a long way.”

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Posted 7 years ago

“FireText has been really great. The reviews here say it all and it lived up to the expectations. Great customer service.”

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Posted 7 years ago

“Really easy to use software, making it easy for me as a business owner to offer personal customer experience. I'll also be taking tips from Holly and her team as the customer experience they offer is better than the rest.”

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Posted 7 years ago

“FireText are a great company to work with. They take all the stress out of the campaign and the results speak for themselves”

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Posted 7 years ago

“Great product and service. We use this regularly and the results are always amazing!”

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Posted 7 years ago

“As a company Firetext makes us happy, cant fault the services. Highly recommend.”

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Posted 7 years ago

“Perfect solution for our business, excellent customer service and reliable product, highly recommend”

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Posted 7 years ago

“Amazing product, amazing service! Extremely useful marketing tool that has already brought in more business for a fraction of the cost. Highly recommended. 5*”

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Posted 7 years ago

“Great customer service...very helpful and makes the whole process very easy to understand and carry out! Great service from your account manager too!”

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Posted 7 years ago

“Alex. just thought I would drop by the chat window and say how well FireText is working for me! I get an automatically sent text exactly when I need sent through FireTexts API. Just Brilliant! Thank you!”

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Posted 7 years ago

“As someone completely new to text message ads, I have found it easy to get going, and the support has been prompt and very helpful. A very definite thumbs up!”

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Posted 7 years ago

“Simple to use and great scheduling features”

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Posted 7 years ago

“Integrating FireText into our regular workflow has enabled our charity to improve our efficiency, and reduce the instances of non-attendance on our different courses and workshops. This in turn helps to improve the outcomes for families with disabled children here in Berkshire.”

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Posted 7 years ago

“Excellent customer service, very friendly team.”

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Posted 7 years ago

“System is very straight forward and easy to use. Staff are always on hand to help and supprt”

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Posted 7 years ago

“I used the chat help today and "spoke" with Alex Hale. Very helpful, understood my request, gave me timelines on what I would expect. Got the query resolved quickly. Communication was excellent throughout.”

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Posted 7 years ago

“FireText are by far the easiest with which to work for development purposes (in terms of account setup and management). This goes an awful long way toward increasing uptake of services. As we continue to develop and test our application, we are confident that we can avoid problems because we know we can test with FireText. Fundamentally, as a service that sends SMS messages, it works - none of our customers have raised issues with us as a result of messages not being sent through FireText.”

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Posted 7 years ago

FireText is rated 4.9 based on 1,217 reviews