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FireText Reviews

4.9 Rating 1,217 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,217 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
The process was simple to use, easy to administer with a quick turnaround at short notice.
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Posted 1 year ago
Firetext is an easy way to send and receive text messages, I am very pleased with the service
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Posted 1 year ago
Great service and simple to use. Easy to keep track of your credit and know when to add more. Perfect for what we wanted it to do!
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Posted 1 year ago
Fantastic product, it's helped us boost our business and it's a great way of communicating with our customers and gaining new business! I would definitely recommend Firetext to others and have done since we started using this service - 5 stars from us.
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Posted 1 year ago
It's been a really fantastic tool for us so far - really fits the bill!
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Posted 1 year ago
Very useful app to be texting all our young clients. FireText Support is very good, attentive and concerned about the needs of our service. I highly recommend it!
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Posted 1 year ago
Easy to use and the communication was good with the team.
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Posted 1 year ago
Very effective and efficient service for our business. Set up was quick and easy with really friendly and helpful staff on hand. Very impressed overall. Highly recommend - thank you.
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Posted 1 year ago
As an organisation who relies heavily on user engagement. We needed a text system That would allow us to use predefined texts, Schedule texts, URL clicks recorded, be intuitive and have excellent customer service … Firetext as a package and as an organisation have excelled in every aspect
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Posted 1 year ago
Amazing, way above and beyond the norm. Support is great and the response rate is normally under 15 mins.
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Posted 1 year ago
Lindsey (our customer support/account mgr) has been super helpful. The service is superb and exactly what we were looking for. Customer support on hand when required, and user interface easy to use and scaleable for larger teams. Would recommend. Thank you.
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Posted 1 year ago
Really impressed by this software
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Posted 1 year ago
Really helpful team and a very reliable service at a reasonable price -we use it daily in contacting customers to let them know their items are ready for collection and it saves us lots of time, not having to call people. Wouldn't be without it now!
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Posted 1 year ago
Fantastic service and always on hand to help. 5*
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Posted 1 year ago
Brilliant service, very easy to set up and the support team are fantastic
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Posted 1 year ago
Found FireText, which is very easy to use. Also, everybody I have spoken to has been very helpful.
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Posted 1 year ago
Great product and great customer service. Very easy to set up
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Posted 1 year ago
I wasn't really sure how to get started with my account, but Alannah was really helpful and friendly.
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Posted 1 year ago
Service works well and top up is so easy we can recommend this service
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Posted 1 year ago
I was looking for a simple tool to get messages out to my customers and found Firetext, the team have been so helpful in getting me set up and making sure I was comfortable using the platform and my customers love it! Great service.
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Posted 1 year ago
FireText is rated 4.9 based on 1,217 reviews