FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,217 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,217 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Fantastic service, excellent on going support and guidance, easy to use portal and dashboard. Friendly staff and excellent rates! What more can you ask for!”

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Posted 2 years ago

“Excellent all round platform and so easy to set up.. been using about a month so far so good. Highly recommend.”

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Posted 2 years ago

“Really nice people, a great service with simple and reasonable pricing. The system has been very reliable and saved us a huge amount of time in our business by centralising our 2FA. Highly recommended.”

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Posted 2 years ago

“absolute awesome service and software!”

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Posted 2 years ago

“highly reccomend!”

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Posted 2 years ago

“This is a really awesome service and I highly reccomend!”

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Posted 2 years ago

“Easy enough to use, but would like it if there was a bit more colour/vibrancy, and if messaging people in your contacts/flipping through sent and received messages was easier. Kind of like Whatsapp for desktop layout.”

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Posted 2 years ago

“We love using FireText to send mass text messages to our clients. It's so quick and easy to adjust the list of contacts and choose which group to send the message to. Ryan from Support has also been a great help when telling us about using a Track URL.”

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Posted 2 years ago

“We used FireText previously in a different business so when we needed an SMS service again we did not hesitate in using again. Simple to use, very helpful people and cost effective.”

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Posted 2 years ago

“Very easy to setup and use, has definitely helped drive footfall to my business! so will now become a key part of my marketing mix”

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Posted 2 years ago

“The customer service and set up team have been brilliant and we're really happy with the service so far!”

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Posted 2 years ago

“Easy to use”

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Posted 2 years ago

“It is simple to set up, use and get started. The staff are exceptionally helpful and knowledgeable with "real" humans happy to guide you along the process. Many other systems reviewed relied on bots and complex web instructions. It took us less than 30 minutes to get an API set up and tested with firetext. This was compared to a dozen e-mails, requests for help and hours trying to get past chatbots and first-line staff with an alternative system. Firetext just made it easy.”

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Posted 2 years ago

“half the price of our previous SMS platform”

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Posted 2 years ago

“Great company, good value with fantastic customer service. Alannah helped me step-by-step with our first campaign, ensuring we were as effective as we could be.”

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Posted 2 years ago

“Fabulous service. Whenever we need support the response is fast and friendly. The system is very easy to use and messages are delivered immediately. Highly recommended.”

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Posted 2 years ago

“We have used FireText's API to integrate SMS messaging into our web app for our customers. Implementation was really fast and easy. Customer service has been excellent. Thank you.”

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Posted 2 years ago

“Very good product, great integration with zapier.”

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Posted 2 years ago

“Awesome service and friendly, helpful customer service”

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Posted 2 years ago

“Easy platform to use, helpful team!”

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Posted 2 years ago

FireText is rated 4.9 based on 1,217 reviews