FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,224 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,224 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Great product”

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Posted 5 years ago

“Firetext are great. I talked to a couple of companies before deciding on Firetext, and it was their service that swung it for me. They were friendly, and helpful without being patronising, and even sent over an idiot proof guide to help me work their system - which is built so well even the biggest technophobe you know will be able to work it. Our account manager is friendly and attentive without being irritating, and we've seen a marked increase in turnover since we starting trialling text marketing as part of our partnership project.”

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Posted 5 years ago

“Great staff and easy to use.”

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Posted 5 years ago

“Unbelievably user-friendly system, very responsive staff and cost effective. I'm not sure I can more”

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Posted 5 years ago

“A great tool for my small education business! I’m a piano teacher that teaches in numerous locations and really helps to keep my students and their parents up to date. For example, if I’m unwell and need to cancel their lessons I send a message to all students in a created group or If the time of their lesson has changed, it’s so easy to keep in touch with my clients. Especially handy when a new lesson bill has been produced and posted, it helps me get paid faster! Makes everything easier!”

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Posted 5 years ago

“Easy to use, useful metrics”

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Posted 5 years ago

“Useful service and great support.”

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Posted 5 years ago

“Firetext is a great platform. It has really help me to send messages to my audience at a relatively cheap price. Great customer service. I will definitely recommend this platform. Thank you!”

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Posted 5 years ago

“Wonderful features and it is very easy to work with firetext.”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“excellent support and advice”

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Posted 5 years ago

“I have tried a couple of Fire Text's competitors, and have now come back to Fire Text. The customer service from Alex is paramount, and the ease of access to his knowledge and friendly vibes. Time and time again they help me get it done, and that's what SMS is all about - you don't want to get bogged down working out how to do what, you just want to fire out the message to the right people at the right time and Fire Text allows for that and so much more. Very good.”

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Posted 5 years ago

“Easy set up. Great support from the team, especially Lola. We use Firetext for automatic order updates via the email to SMS function works perfectly. Would definitely recommend.”

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Posted 5 years ago

“happy with everything so far. Alex has been great with additional support etc”

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Posted 5 years ago

“Everything about Firetext is great! The customer service is first class and the return on the service they provide is amazing!”

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Posted 5 years ago

“Great all round. Easy and simple to use. Lola is always there for support 👍”

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Posted 5 years ago

“Excellent System”

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Posted 5 years ago

“I have the service really simple to use and the support was really helpful when connecting to the developer API.”

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Posted 5 years ago

“Excellent service and delivered super-fast!”

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Posted 5 years ago

“Contacted online support regarding contacts accidentally unsubscribed. Lola replied very quickly and problem was sorted within 4 hours. Excellent response. Thank you Lola and Fire Text accounts team.”

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Posted 5 years ago

FireText is rated 4.9 based on 1,224 reviews