FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.94

4.9 Rating 1,218 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

4.9

Based on 1,218 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Helps build a great database for my customers.”

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Posted 8 years ago

“Top notch experience! Customer service was probably the best I have ever experienced. Knowledgeable, pleasant and helpful. I would highly recommend their service.”

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Posted 8 years ago

“Besides the fact that the interface is super easy to set up and use, the customer service is awesome. They are proactive and knowledgeable. They are accessible and easy to get a hold of. Easily the best SMS service provider I have used to date.”

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Posted 8 years ago

“Great customer service, super friendly, super quick and will definitely be using FireText for a long time to come.”

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Posted 8 years ago

“Simply Superb!!”

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Posted 8 years ago

“great email to sms service. superb customer service - went above and beyond what was expected.”

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Posted 8 years ago

“fantastic email to sms service. brilliant customer service which goes above whats expected. will be using fire text for some time to come.”

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Posted 8 years ago

“Holly dealt with our request very professionally and we are really enjoying using Fire Text for our business texts.”

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Posted 8 years ago

“We've used fire text for 6 months and can't fault it, It's super easy to send messages, upload lists and the reporting is simple to understand. The customer service is second to none with someone popping up as soon as an issue arises.”

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Posted 8 years ago

“A fantastic service right from enquiry stage to sending out our text reminders to customers. Friendly and quick responses on the phone and email and really quick to set up and get going. Thank you!”

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Posted 8 years ago

“My account manager Holly made the whole process so seamless! The campaign was a complete success and our return exceeded all expectations. It quickly became apparent that it would be a no-brainer to continue using Firetext going forward!”

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Posted 8 years ago

“Firetext have been a complete revolution for us in the way we communicate with our customers. Their easy to use services and great customer care convinced us that this was the service for us. We have completely integrated Firetext into our sales process and will continue in the future to actively find new uses for their service.”

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Posted 8 years ago

“This is a great product and service, evety event organiser should use Firetext :)”

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Posted 8 years ago

“Helpful help desk but some elements of use are unclear. Would be good to have more visibility on some key functions which appear hidden at times (eg how to delete number) and the ability to remove a number from one list only but not all (not sure if this is there or not).”

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Posted 8 years ago

“Excellent service at a competitive price. Text messages are delivered instantly when using the email to text service.”

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Posted 8 years ago

“Great set up and easy to use. Excellent service provident :)”

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Posted 8 years ago

“Easy to use, a fast and reliable service”

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Posted 8 years ago

“As a technology phobe I found this system easy to use. Great reporting too. When I set it up I used the online chat to help me get started and I couldn't be more impressed with the great customer service given.”

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Posted 8 years ago

“Excellent website, very user friendly.”

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Posted 8 years ago

“Lilly's continued support has been very helpful in setting up and implementing our new texting system. This has ensured a smooth and successful pilot for us. It is much appreciated. Thanks.”

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Posted 8 years ago

FireText is rated 4.9 based on 1,218 reviews