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FireText Reviews

4.9 Rating 1,217 Reviews
100 %
of reviewers recommend FireText
4.9
Based on 1,217 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Easy to use ideal for a small or large company. Helpful and friendly.
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Posted 2 years ago
Really helpful and prompt support
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Posted 2 years ago
Support amazing, interface really easy to use and great value for money!! I am wishing we had started using them years ago.
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Posted 2 years ago
Excellent service and easy to use
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Posted 2 years ago
Very easy to use and great support
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Posted 2 years ago
Love Firetext, Reliable sending and reliable analytics. My go-to for business text messages.
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Posted 2 years ago
Firetext were recommended to us following a poor service from our previous SMS supplier, from our first enquiry Alannah has been outstanding, excellent customer service and so helpful.
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Posted 2 years ago
Exactly what we need as a business to reach our users quickly. tells us exactly who it has reached as well. easy to use and quick to use.
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Posted 2 years ago
Exactly what we were looking for. This has changed how we communicate with our customers. Simple and very easy to use
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Posted 2 years ago
Excellent service, can't fault it.
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Posted 2 years ago
Very simple and quick use.
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Posted 2 years ago
We have used FireText to support us in running a study of child development, and FireText has been a game-changer! It has been super easy to send texts to all our participants inviting them to complete surveys, and we've really liked being able to automatically customise the texts using the children's names. Being able to reply to texts directly from our email inbox has also been hugely helpful for making sure everyone receives quick replies. The lovely FireText team have always been quick to reply to queries and happy to talk through solutions. Thank you!
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Posted 2 years ago
Needed firetext to send texts to my customers for appointment reminders as was wasting a lot of time waiting around for no shows, noticing the difference already
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Posted 2 years ago
FANTASTIC service. Very proactive, prompt and efficient service. Well done and special thanks to Alannah Blount for sorting my queries in no time at all! Thank you, Suzana from Apple Hearing & Healthcare
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Posted 2 years ago
It's rare to find any company that provides a seamless experience from the moment you sign up, however, FireText do just that! Could not recommend these guys enough - If you are looking for an SMS provider then look no further
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Posted 2 years ago
Firetext has transformed the way we communicate with our staff and volunteers. It is so simple for us to keep everyone updated, share news and encourage employee and volunteer engagement. We love it!
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Posted 2 years ago
Easy to use with quick and efficient customer service.
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Posted 2 years ago
Super easy to use and amazing customer service!
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Posted 2 years ago
Great service and interface which has fantastic uptime, we never need to worry about reliability with firetext.
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Posted 2 years ago
Great service and helpful customer service team.
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Posted 2 years ago
FireText is rated 4.9 based on 1,217 reviews