Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox is amazing and the items are hilarious and everyone loved them as gifts puts a smile to my face”

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Posted 9 years ago

“Absolutely fantastic on delivery. I ordered around 3.30pm on Friday. It was with me before 10am on Saturday and I didn't even select the premium delivery service. V impressive especially at what must be about the busiest time of year (19th Dec). The delivery also made my son's Christmas. Thanks.”

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Posted 9 years ago

“Good quality, delivered on time”

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Posted 9 years ago

“Excellent. I will definitely be using this site again and have recommended to lots of friends.”

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Posted 9 years ago

“Very prompt delivery and loved the funny comments on invoice and emails etc.”

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Posted 9 years ago

“The delivery time is always great, doesn't take long to process! Also the emails are super entertaining!”

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Posted 9 years ago

“Brilliant”

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Posted 9 years ago

“Always impressed with Firebox, and impressed with the speed of delivery so close to Christmas”

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Posted 9 years ago

“Love firebox and website is super easy to use, plus the chat is grand!!”

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Posted 9 years ago

“Very easy to use, quick delivery, very happy customer!!”

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Posted 9 years ago

“Superb service and communication. Cannot recommend them enough. Will most certainly use again”

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Posted 9 years ago

“Always get my random presents from firebox wouldn't even consider looking anywhere else always a pleasure to shop with! Keep up the good work until next time ????”

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Posted 9 years ago

“Great company to deal with. Answered any questions I had in a flash. Quick to dispatch and delivery arrived within 3 days, actually more like 2. Anyhow would certainly recommend fire box and I would use again if I needed to. No hesitation.”

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Posted 9 years ago

“As always, quick delivery and quality goods. Never short of something to choose from and never been disappointed with a purchase. People always ask me "where did you get this?" in sheer amazement.”

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Posted 9 years ago

“Great products. Friendly fun service. Highly recommended !”

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Posted 9 years ago

“Always had a positive experience with Firebox. An item did arrive damaged in transit but issue was quickly resolved and a new one arrived the next day. Brilliant service”

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Posted 9 years ago

“Brilliant! My gifts arrived so quickly and in cool packaging and were packed and protected beautifully :-)”

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Posted 9 years ago

“Start to finish, I had a perfect online shopping experience. Well presented website, good (and witty) communication, tracked shipping, on time delivery, perfect product.”

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Posted 9 years ago

“Speedy delivery. Well packed. Amazing products. You'll find something for everyone. Will definitely shop with Firebox again.”

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Posted 9 years ago

“It came really quickly and that's a plus because I'm rather impatient. I ordered it on the 16th in the evening and it came on the 18th! Yes! Although I wasn't happy with the product, there is not a bad word to be said about Firebox; love it!”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews