Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and funky gifts you find at Firebox! I love this website and I've been a customer for a while now and will continue to do so for as long as firebox is around!!!”

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Posted 9 years ago

“Excellent site...and very lovely correspondence too...luv 'em”

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Posted 9 years ago

“Never been disappointed with Firebox. Always on time with the packaging in perfect condition (even the crap wrap, lol - very edgy)”

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Posted 9 years ago

“Always great to shop here, everything from the websites design to the delivery and products is awesome and its favourite place for gifts:)”

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Posted 9 years ago

“Can't recommend this company enough! Customer service fantastic! Products just as advertised - super quick delivery! Will definitely use again!”

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Posted 9 years ago

“So quick it arrived before I paid !!! Ordered on Thursday arrived Saturday how cool is that ànd at Christmas time”

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Posted 9 years ago

“Excellent service, ordered on the Friday and arrived Saturday. Will definately use them again”

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Posted 9 years ago

“This is a fabulous website with some amazing gifts. Some will make you laugh, some will make you cringe but they are all worth a look There is something for everyone here (even that weird friend that is really hard to buy for)”

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Posted 9 years ago

“Fun site to shop on for something a little different. Great stocking fillers but plenty more on there. Great friendly communications from the team. Quick delivery to ROI. Will be back and would defo recommend!!”

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Posted 9 years ago

““Great website, great product descriptions, great packaging and when I called in to query a little point I received great customer care.””

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Posted 9 years ago

“I love firebox because it sells weird and wonderful stuff. They always keep you updated on pre-orders, have fast delivery and always put a little treat in the package too. All round great service.”

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Posted 9 years ago

“Perfect every time.”

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Posted 9 years ago

“Great as always, I use you every year for christmas and birthdays, you have great products, great delivery and great packaging!”

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Posted 9 years ago

“Sent really quick and loved the personal touch of adding packet of sweets in with the order!! The flying monkey is funny and a quirky gift. Will defo use firebox again. Thanks x”

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Posted 9 years ago

“Love firebox just love it!!”

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Posted 9 years ago

“Speedy delivery and on the whole nice novelty gifts”

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Posted 9 years ago

““The best website in the world and indeed the best out of space not even aliens have this website. It's cool, fast delivery, good on price!! ””

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Posted 9 years ago

“Firebox is a very zesty website with so much personality. I love reading the descriptions of the products on the website because they are so funny! It is the most amusing shopping website and also the most individual. The products are top notch, occasionally over price (in comparison to other online sites) but you don't just pay for the product you pay for the fast shipping, the small packet of sweets in every box and the personality of it! But saying that, there are many discount codes floating around online so its always worth a look:)”

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Posted 9 years ago

“Fab company, fab product”

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Posted 9 years ago

“This is some of the best service I've ever had. The site is well made and all the emails I have recieved from them have been super friendly. The product arrived super qucikly and was in great condition.”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews