Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,706 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant items, fast delivery... And friendly staff!!”

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Posted 9 years ago

“Great Website, Great delivery turnaround time for a pre-ordered item, Great seller communication. 5 stars *****”

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Posted 9 years ago

“Great Products, Efficient Service. Cool”

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Posted 9 years ago

“great dealing with this company, fast efficient and great follow up emails”

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Posted 9 years ago

“excellent website with cool items and great delivery speed”

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Posted 9 years ago

“Great product!”

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Posted 9 years ago

“easy to navigate website, cool stuff and a fast delivery.”

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Posted 9 years ago

“Excellent as always, great products, fantastic communication.”

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Posted 9 years ago

“Firebox always deliver quickly and a great range of products. after ordering get fantastic email's to confirm every step of the way. The products are of a good quality and funky.i love firebox and recommend it to everyone.”

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Posted 9 years ago

“I love firebox,there service is fantastic & the surprise in the box is worth every penny.The e-mails are so funny it makes my day reading them.”

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Posted 9 years ago

“This website is awesomeness in a nutshell. You can get everything you've ever wanted (but don't need)! I love it!”

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Posted 9 years ago

“Never fails to deliver on choice and value for money.”

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Posted 9 years ago

“Best. Shop. Ever. Everything you never knew you needed! Plus, they always put little extras when they post your parcel - like a packet of Haribo :D”

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Posted 9 years ago

“Firebox is my go to site for gifts for my loved ones, although they don't always love them but i do and that's all the counts.”

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Posted 9 years ago

“Have used before and happy to purchase from again. Wish they used Royal Mail for delivery though as couriers round here are hopeless”

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Posted 9 years ago

“Best after-sales I have ever had. Loved the tone in all of your communications over email and on the website. I even tweeted my joy! Also very quick delivery and kept me up-to-date on its progress. Very pleased.”

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Posted 9 years ago

“Fantastic website with amazing presents to buy folks can't wait to see their faces on Xmas day hehe”

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Posted 9 years ago

“Firebox, if you were a women i would marry you instantly. You are the one website for me. P.s i love the little haribos you give in the box”

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Posted 9 years ago

“Dealing with Firebox has been a joy - delivered in plenty of time and with smiles all round. Cool shopping experience, and a plethora of geeky gifts for all budgets.”

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Posted 9 years ago

“very easy to navigate website . like the funny comments at every stage keeps you interested”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,706 reviews