Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,599 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have bought numerous products from Firebox and have never once had an issue. One of the items were out of stock but I wasn't charged until the item arrived back into stock. Delivery is prompt and the little pack of haribo sweets put a smile on your face!”

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Posted 8 years ago

“Quick delivery and gorgeous packing. Firebox keep you informed and are so kind. If I could afford a ring big enough, I would propose to Firebox. That's how much I love it”

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Posted 8 years ago

“Items where not sent in time for Christmas...Suggested 18th December. Email suggested that only two of the Six items had been sent, but still not yet received (29th December) Overall Poor!”

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Posted 8 years ago

“I've bought from these guys twice. Both times were good experiences. Fast delivery in a well packed box. I will use them again the next time I'm looking for a kinda novelty gift that's actually good. Their emails are quite funny too. I like the cut of their jib.”

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Posted 8 years ago

“I love Firebox. It has so many wonderful and weird products for all.”

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Posted 8 years ago

“Loved the humorous emails keeping me informed of my delivery. Excellent customer service. Especially loved the small pack of sweets included in the parcel. Thank you”

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Posted 8 years ago

“Very satisfied with my experience , if firebox was porn it would be in the hardcore catagory”

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Posted 8 years ago

“Received this very quickly, in excellent condition. Small extra present, great gadget, underwater light show.”

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Posted 8 years ago

“Easy to browse, order and track my order online, a varied selection of gifts for those that appreciate good quality and sometimes(fun) items. Items arrived very well packaged and trackable. Go to the top of the class.”

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Posted 8 years ago

“Lots of different gift ideas. Delivery very quick.”

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Posted 8 years ago

“Great website, excellent products and fantastically quick delivery. Made Xmas special.”

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Posted 8 years ago

“EXCELLENT CHOICE OF VERY UNUSUAL GIFTS. HIGH QUALITY ITEMS THAT ARRIVED WHEN THEY PROMISED”

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Posted 8 years ago

“Super service, fast delivery, well packaged, product as described. Well done you guys :-)”

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Posted 8 years ago

“As always delivered early and products were all top quality... I can't speak highly enough of Firebox !”

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Posted 8 years ago

“Amazing - very efficient and goods arrived quickly and in perfect condition. Also, I love reading their emails!””

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Posted 8 years ago

“Good god. The quirky hey-we-are-really-cool emails you send are incredibly annoying.”

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Posted 8 years ago

“Brilliant website with some crazy and fun ideas for gifts. I would highly recommend them if you are stuck on what to get for your loved ones. Easy to use website and a really quick service!”

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Posted 8 years ago

“Worth every penny”

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Posted 8 years ago

“Brought some mushion pillows, extremely poor quality and finish. They now live in the dog bed:(”

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Posted 8 years ago

“Excellent site, quick dispatch and delivery. Great products.”

Helpful Report

Posted 8 years ago

Firebox is rated 4.4 based on 4,599 reviews