Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,598 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,598 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order the mystery gadget box, wow firebox excelled themselves, the box didn't need to be wrapped as the packaging had large question marks on the box which my son loved, additionally the contents was good quality and above expectation, my son loved it and I would highly recommend, my son is 18 and has already asked for one for his birthday , well done”

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Posted 8 years ago

“Flawless service and products, always”

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Posted 8 years ago

“Website is easy to navigate and use. Have great products and delivery was fast.”

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Posted 8 years ago

“Fantastic! Will definitely use Firebox again.”

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Posted 8 years ago

“Always a treat to buy & receive goods from firebox. Excellent service & correspondence”

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Posted 8 years ago

“your just a fab company to be a customer of. Thankyou”

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Posted 8 years ago

“Every purchase I've made from firebox has been fantastic and I love their sense of humour!”

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Posted 8 years ago

“Really great. Busy Xmas time. Ordered pm. Arrived the next am. Less than 24hrs I couldn't believe it! Flexible delivery staff too :-)”

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Posted 8 years ago

“Always a pleasure to shop with Firebox - everything from the sometimes outrageous products, through the yummy ones (Bambo pirate rum) to the funny emails, Great work team Firebox - surely a one-off company?!!”

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Posted 8 years ago

“Firebox is fast and reliable, thats why i keep ordering from them. Also you get a small bonus with every order, you have to order something to find out what that is.”

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Posted 8 years ago

“I really recommend fire box the service I received was brilliant and I certainly think everyone should order from them simply for their spectacular emails which made me laugh out loud (not somthing I do often). Top class brilliant company 10/10 . p.s we loved what we ordered too”

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Posted 8 years ago

“Always get my random presents from firebox wouldn't even consider looking anywhere else always a pleasure to shop with! Keep up the good work until next time ????”

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Posted 8 years ago

““I love this site, Order confirmations are fantastically funny and always raise a chuckle. Site is really cool, some fantastic products!””

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Posted 8 years ago

“Fast efficient service with an added touch of humour. I willl definitely be using Firebox again.”

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Posted 8 years ago

“Excellent. Speedy dispatch & the collection point meant I didn't need to worry about being out when it was delivered.”

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Posted 8 years ago

“quirky stuff, quick delivery - what's not to like!”

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Posted 8 years ago

“Brilliant product, brilliant service and extremely entertaining emails!”

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Posted 8 years ago

“Have used Firebox before and will use them again. They have a great choice of unusual and quirky products. There's something for everyone on this website. Give them a try, you won't regret it. Delivery is really good too.”

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Posted 8 years ago

“Didn't have any problems ordering from this site. Received the correct item right about when I expected it. Would definitely order again.”

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Posted 8 years ago

“Have bought numerous products from Firebox and have never once had an issue. One of the items were out of stock but I wasn't charged until the item arrived back into stock. Delivery is prompt and the little pack of haribo sweets put a smile on your face!”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,598 reviews