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Firebox Reviews

4.4 Rating 4,715 Reviews
87 %
of reviewers recommend Firebox
4.4
Based on 4,715 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 68%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Firebox Reviews

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered myself some early (hilarious) Christmas presents for my partner, which I am very happy with. They arrived very promptly and even though there was a slight confusion with the payment initially, they immediately sorted it with zero fuss! 10/10 service!! Very happy!!!
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Posted 3 months ago
Was a little cautious about ordering online from a company I didn't know much about, but loved the products so decided to give it a go. I was really impressed at how quickly the products arrived and with the communication from the company. Will definitely be using them again.
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Posted 3 months ago
I love this sight !!! Great for someone like me who wants something a bit different. I also like to get something funny as well. The delivery was nice & quick. Well packaged which is a relief !!! I am sure my family will love their Xmas gifts. I have used this sight twice already & will definitely be using it again 😁
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Posted 3 months ago
Good price and quick delivery
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Posted 3 months ago
Bought them to put in with christmas present
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Posted 3 months ago
There was a hiccup with the payment, but the customer service humans deserve the credit here, got back to me promptly and reassured me they would send the moment the dirty business was cleared their end. It was, and I'm grateful. They even followed it up when it was sent. Secret Santa has been saved!
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Posted 3 months ago
Always loved these products, super unique website!
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Posted 3 months ago
Easy to order, fast dispatch, sensible prices, good quality products 👍🏻
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Posted 3 months ago
Everything was top notch from the ordering, the price and the delivery. What I ordered is great and I know my daughter will love them at Christmas
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Posted 3 months ago
Excellent service. Well packed goods.
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Posted 3 months ago
Highly delighted with customer service. Great prices and fast delivery. Definitely recommend purchasing from Firebox.
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Posted 3 months ago
Product not received yet.
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Posted 3 months ago
My order arrived within a couple of days and I am very happy with the quality, price and choice
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Posted 3 months ago
Really quick dispatch and delivery, hopefully the presents will make my family's Christmas a little bit more fun. Love the uniqueness of the products you sell.
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Posted 3 months ago
This site was recommended to me by my brother as very quirky - Fantastic choice and the products I have bought look great. The F'ing Strong Coffee went down very well with the recipient as an early Christmas present!
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Posted 4 months ago
I ordered 3 stocking fillers from Firebox recently and was delighted with the items and the service received. The turnaround was very fast from ordering to delivery. The items look quality but as they are gifts I havent opened or tried them but i am 100% sure they will be appreciated. 5/5
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Posted 4 months ago
Great products and got them 3 for 2 😉 love the variety you offer Thankyou
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Posted 4 months ago
Good service shame that the date on coffee purchased is before Christmas as useless as presents as intended
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Posted 4 months ago
Great items & fast delivery. No complaints from me.
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Posted 4 months ago
Everything arrived on time & packaged up beautifully. Great products
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Posted 4 months ago
Firebox is rated 4.4 based on 4,715 reviews