Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,701 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived within a couple of days and I am very happy with the quality, price and choice”

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Posted 1 month ago

“Really quick dispatch and delivery, hopefully the presents will make my family's Christmas a little bit more fun. Love the uniqueness of the products you sell.”

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Posted 1 month ago

“This site was recommended to me by my brother as very quirky - Fantastic choice and the products I have bought look great. The F'ing Strong Coffee went down very well with the recipient as an early Christmas present!”

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Posted 2 months ago

“I ordered 3 stocking fillers from Firebox recently and was delighted with the items and the service received. The turnaround was very fast from ordering to delivery. The items look quality but as they are gifts I havent opened or tried them but i am 100% sure they will be appreciated. 5/5”

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Posted 2 months ago

“Great products and got them 3 for 2 😉 love the variety you offer Thankyou”

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Posted 2 months ago

“Good service shame that the date on coffee purchased is before Christmas as useless as presents as intended”

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Posted 2 months ago

“Great items & fast delivery. No complaints from me.”

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Posted 2 months ago

“Everything arrived on time & packaged up beautifully. Great products”

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Posted 2 months ago

“Quality looks good and service was prompt. The purchases were birthday (December) and Xmas gifts so fingers crossed the recipients are happy!”

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Posted 2 months ago

“Very fast delivery, very impressed!”

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Posted 2 months ago

“Order came really quickly within 2 days. I'm happy with that, and the mug was a decent price too. Thank you!”

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Posted 2 months ago

“Very easy to order...and was kept updated all the way through. Delivered promptly...will deff order from them again.”

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Posted 2 months ago

“Bought these for my sisters 60th birthday, I wanted something funny rather the boring stuff. It's not her birthday till Tuesday, I'm sure she'll like it.”

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Posted 3 months ago

“Good value arrived on time just what I wanted”

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Posted 3 months ago

“Good description, prompt postage- all good!”

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Posted 3 months ago

“I've brought from firebox before and always happy with the service”

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Posted 3 months ago

“Super fast dispatch time, product was great and packaged well. Arrived earlier than anticipated. Great service, great product, great company!”

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Posted 3 months ago

“Bought this as a gift for a friend, she's SO happy with it, says it's really soft and she loves it”

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Posted 3 months ago

“From ordering, which was easy, to receiving my order, which was very quick. The item was as seen and described. Price with postage was a bit high but couldn't get this item anywhere else. So I paid, but got the perfect item I wanted”

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Posted 3 months ago

“Just amazing,the quickness of the make , the quality just perfect. It was a very easy system getting my granddaughters pictures from her first year at school onto the blanket. Cannot tell you how pleased I am and how this can now stay with her for years to come. Thankyou”

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Posted 3 months ago

Firebox is rated 4.4 based on 4,701 reviews