Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,715 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered myself some early (hilarious) Christmas presents for my partner, which I am very happy with. They arrived very promptly and even though there was a slight confusion with the payment initially, they immediately sorted it with zero fuss! 10/10 service!! Very happy!!!”

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Posted 3 months ago

“Was a little cautious about ordering online from a company I didn't know much about, but loved the products so decided to give it a go. I was really impressed at how quickly the products arrived and with the communication from the company. Will definitely be using them again.”

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Posted 3 months ago

“I love this sight !!! Great for someone like me who wants something a bit different. I also like to get something funny as well. The delivery was nice & quick. Well packaged which is a relief !!! I am sure my family will love their Xmas gifts. I have used this sight twice already & will definitely be using it again 😁”

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Posted 3 months ago

“Good price and quick delivery”

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Posted 3 months ago

“Bought them to put in with christmas present”

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Posted 3 months ago

“There was a hiccup with the payment, but the customer service humans deserve the credit here, got back to me promptly and reassured me they would send the moment the dirty business was cleared their end. It was, and I'm grateful. They even followed it up when it was sent. Secret Santa has been saved!”

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Posted 3 months ago

“Always loved these products, super unique website!”

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Posted 3 months ago

“Easy to order, fast dispatch, sensible prices, good quality products 👍🏻”

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Posted 3 months ago

“Everything was top notch from the ordering, the price and the delivery. What I ordered is great and I know my daughter will love them at Christmas”

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Posted 3 months ago

“Excellent service. Well packed goods.”

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Posted 3 months ago

“Highly delighted with customer service. Great prices and fast delivery. Definitely recommend purchasing from Firebox.”

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Posted 3 months ago

“Product not received yet.”

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Posted 3 months ago

“My order arrived within a couple of days and I am very happy with the quality, price and choice”

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Posted 3 months ago

“Really quick dispatch and delivery, hopefully the presents will make my family's Christmas a little bit more fun. Love the uniqueness of the products you sell.”

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Posted 3 months ago

“This site was recommended to me by my brother as very quirky - Fantastic choice and the products I have bought look great. The F'ing Strong Coffee went down very well with the recipient as an early Christmas present!”

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Posted 4 months ago

“I ordered 3 stocking fillers from Firebox recently and was delighted with the items and the service received. The turnaround was very fast from ordering to delivery. The items look quality but as they are gifts I havent opened or tried them but i am 100% sure they will be appreciated. 5/5”

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Posted 4 months ago

“Great products and got them 3 for 2 😉 love the variety you offer Thankyou”

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Posted 4 months ago

“Good service shame that the date on coffee purchased is before Christmas as useless as presents as intended”

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Posted 4 months ago

“Great items & fast delivery. No complaints from me.”

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Posted 4 months ago

“Everything arrived on time & packaged up beautifully. Great products”

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Posted 4 months ago

Firebox is rated 4.4 based on 4,715 reviews