Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,706 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication, service and fun”

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Posted 9 years ago

“i was very pleased with my recent purchase from firebox”

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Posted 9 years ago

“Love firebox. Have done most of my Christmas shopping on here this year.mlo e the randomness, but am worried I'm now addicted!!”

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Posted 9 years ago

“I like shopping on fire box.com book l have got, there are many different gifts to choose from, some really make me laugh. Really fab gifts to suit every one. I will keep shopping with fire box .com book Julie Williams, Mrs.”

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Posted 9 years ago

“Firebox is easily the best Online Shop for everything new and unusual, If you have not yet visited the site or bought something from them you are missing out. The Customer Services Firebox have is truly amazing, fun, jokey but to the point and helpful. The delivery service is very prompt and I mean very prompt if your ordered on Monday it is very very likely it is delivered by Wednesday! Firebox Truly is the best Website ever, what are you waiting for try it out! J.B”

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Posted 9 years ago

“Basically the MOPET ROBOT MOP didn't even work!!!!!!!! Waste of money... Thanks for the amazing gift Adam.”

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Posted 9 years ago

“Beautiful people, beautiful emails, 100% will shop again”

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Posted 9 years ago

“I love all my Firebox stuff. Fast delivery and generally weird. I'm always the "cool one" when it comes to gift giving!”

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Posted 9 years ago

“I have bought lots from Firebox, great products, delivered on time as promised and the most amusing and entertaining emails from them during the whole process which I find really refreshing and a nice touch . Great service with the added bonus of a laugh every time I get an email.....keeps me coming back time after time.”

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Posted 9 years ago

“Excellent goods and service delivered with lots of love by unbelievable people! Try them you'll love them and they will love you too!!”

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Posted 9 years ago

“Easy ordering. Loads of great choices. Fab communication and items come well packaged so what more could you ask for ????”

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Posted 9 years ago

“What a happy lot of little elves work at firebox spreading peace and fun throughout a dull world”

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Posted 9 years ago

“Excellent website, fast efficient service, easy to use and I absolutely love everything they sell. My home is a veritable cave of wonders due to this website.”

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Posted 9 years ago

“Excellent choice of prezzies and even more of an excellent service thanks awfully Firebox!”

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Posted 9 years ago

“Great fun company...with great products x”

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Posted 9 years ago

“Oh my gosh you're all bonkers!!, like me, hence I come back to you for gifts time after time!! Keep up the good work.... The choice is utterly amazing, the price on most things are within my price range, the process from ordering to receiving my products are easy and simple...”

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Posted 9 years ago

“Some really fab ideas for gifts for the whole family. Communication was excellent in a fresh and mad style I've never come across before but don't be fooled company is extremely efficient and slick.”

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Posted 9 years ago

“Excellent product and service. Really helpful staff”

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Posted 9 years ago

“The comments on the boring documentation were very entertaining and amusing, without degrading the service at all. The process was efficient and straightforward. Wish all web-based ordering was the same.”

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Posted 9 years ago

“Easy to find what I wanted, simple checkout procedure. Just love all the comments on the emails/product descriptions etc.”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,706 reviews