Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,596 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gear, fast delivery, well packaged, what more could you want”

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Posted 8 years ago

“Always excellent, fast service and well-packaged. Will always use as a go-to for something geeky.”

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Posted 8 years ago

“This was my first purchase with Firebox and I have to say their emails are hilarious! Loved the candle. I will definitely be purchasing more stuff from them!”

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Posted 8 years ago

“Super quick service! Always love ordering from them! Never had a bad order”

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Posted 8 years ago

“Fantastic. On time. Great stuff for all kinds of tastes.”

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Posted 8 years ago

“Firebox worked very well and it delivary was fast. I liked the humoristic deliverystatus they used!”

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Posted 8 years ago

“Five word review: Absolutely brilliant”

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Posted 8 years ago

“Brilliant communication, well packaged and quick delivery”

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Posted 8 years ago

“Excellent service! Delivery is quick, packaging is lovely, amusing emails as always. Superb.”

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Posted 8 years ago

“Always a pleasant experience buying from fire box, and such unique/crazy things to choose from while shopping!”

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Posted 8 years ago

“Excellent. The tiles were out of stock when I ordered but actually arrived very quickly and in plenty of time for my husbands birthday!”

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Posted 8 years ago

“This was our first experience but not our last! Unique products, refreshingly friendly, unparalleled customer service! A "warm fuzzy" company! :)””

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Posted 8 years ago

“Fast shipping, great product catalogue, loved the delivery box”

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Posted 8 years ago

“Terrible bunch to do do business with , poor product and the very worst arrogant client service ever encounted, DONT BOTHER”

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Posted 8 years ago

“Great addition to my sons phone, let's hope as a first he does not have a smashed screen ever again!”

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Posted 8 years ago

“I LOVE Firebox, cannot recommend this website enough. They have a wicked sense of humor, the products are brilliant. I am a longtime fan of this website and I have never been disappointed by anything, whether it be the products or the service, it's amazing.”

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Posted 8 years ago

“Brilliant service from website to delivery to product. I recommend Firebox left, right and center”

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Posted 8 years ago

“Their products (clothes) are made of very good quality and are extremely comfy!”

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Posted 8 years ago

“I ordered You delivered quickly Job done X”

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Posted 8 years ago

“This is my first time buying something from Firebox, and I love them already. Sarcastic and funny while still maintaining a polite etiquette, fast and efficient despite the fact that they are an ocean away, and they have cool and interesting merchandise! I would definitely buy from Firebox again.”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,596 reviews