Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, delighted with product, bought as a stocking filler, great service.”

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Posted 4 months ago

“Great choice of items and gift ideas”

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Posted 4 months ago

“Purchased this item as a funny and unique little xmas "wrap up" for my adult son. It's so cute and I know he'll laugh and also love it. The item is exactly as shown on the website photo and delivered within the dates given on order. Very happy with the ordering process, the product and delivery.”

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Posted 4 months ago

“Super quick delivery, items as described”

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Posted 4 months ago

“Order arrived so quickly and was great quality, used firebox before and will use again.”

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Posted 4 months ago

“Good items and good service”

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Posted 4 months ago

“Quick service, fully informed on product and order . To be recommended.”

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Posted 4 months ago

“Price was excellent, delivery was fast.”

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Posted 4 months ago

“Great unusual products, good online descriptions with customer feedback, delivery fast and packaged well. Can't go wrong 👍”

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Posted 4 months ago

“Very quick service and delivery”

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Posted 4 months ago

“Excellent customer service”

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Posted 4 months ago

“Very quick delivery.”

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Posted 4 months ago

“Quick service, everything seems fine (gifting)”

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Posted 4 months ago

“Love the choices of gifts to buy. Very easy to order and delivers on time🤩”

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Posted 4 months ago

“Item delivered very quickly. Bough as a gift so unable to comment on item”

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Posted 4 months ago

“Great communication, very pleased with products, will recommend 😀”

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Posted 4 months ago

“Excellent website, plenty of choice. Easy ordering and super fast delivery. Pleased with my order and would recommend”

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Posted 4 months ago

“Easy to use and accurate in your delivery”

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Posted 4 months ago

“Ordered a personalised mug but when it arrived thought they’d made a mistake as it didn’t have the picture on it that I had uploaded. Contacted customer services and a lovely man got back to me and explained that the mug was heat sensitive and when I filled it with hot water the picture would appear. Ever felt a fool?!!! Thank you Cameron 🤪 Lovely mug by the way. Would recommend!! 🤩”

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Posted 4 months ago

“I ordered the cube photo cushion. Its amazing, photos look great and it was ordered on the Wednesday night and delivered the Friday morning. No messing about.”

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Posted 4 months ago

Firebox is rated 4.4 based on 4,720 reviews