Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant shop, great products and fast service.”

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Posted 3 months ago

“Great selection of products and very quick delivery”

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Posted 3 months ago

“Brilliant service and very quick delivery”

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Posted 3 months ago

“Excellent, really pleased with my package and delivery.”

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Posted 3 months ago

“Delivery slow. Air freshener smelt bad. Upside down glass hilarious. Good VFM .”

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Posted 3 months ago

Hi there, We can't thank you enough for honestly sharing your experience here! We've shared this with our Product Team to keep in mind and revise with the manufacturer. If there are any defects on the product please reach out so we can help with a replacement or return. Looking forward to hearing back from you!

Posted 2 months ago

“Excellent service - order arrived very quickly”

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Posted 3 months ago

“Whole ordering process was easy, items turned up quickly. All presents so I can't actually review them but Firebox made ordering easy.”

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Posted 3 months ago

“Arrived quite quickly. Not had a chance to hear it yet, as its a Christmas present. But looks good.”

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Posted 3 months ago

“Arrived quickly. Haven't actually tried it yet as it is a gift, great service though.”

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Posted 3 months ago

“Wonderful, efficient service. Very good value for money & product was of high standard.”

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Posted 3 months ago

“Fantastic products”

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Posted 4 months ago

“Exactly as described. Excellent. Thanks.”

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Posted 4 months ago

“Brilliantly funny and unique gifts for the people in my life who appreciate something special. Cant wait to hear what they think of them! Definitely 5 star thankyou”

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Posted 4 months ago

“Speed of service and delivery was excellent. Will definitely use again and recommend 👍”

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Posted 4 months ago

“Good thankyou”

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Posted 4 months ago

“Really happy would recommend and will be using again ...”

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Posted 4 months ago

“Good website. Good communication. Good delivery.”

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Posted 4 months ago

“Quick delivery, delighted with product, bought as a stocking filler, great service.”

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Posted 4 months ago

“Great choice of items and gift ideas”

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Posted 4 months ago

“Purchased this item as a funny and unique little xmas "wrap up" for my adult son. It's so cute and I know he'll laugh and also love it. The item is exactly as shown on the website photo and delivered within the dates given on order. Very happy with the ordering process, the product and delivery.”

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Posted 4 months ago

Firebox is rated 4.4 based on 4,720 reviews