Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the item at an excellent price and it was delivered almost immediately. The overall service from Firebox couldn't be bettered. I will definitely use them again.”

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Posted 9 years ago

“Great fun for all.”

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Posted 9 years ago

“Awesome stuff, quick delivery - super happy!”

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Posted 9 years ago

“Service great. Fast and efficient. e mails hilarious, very clever”

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Posted 9 years ago

“Everything I ordered was as expected and delivered when said it would be. Very good process and I really love the different items they have.”

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Posted 9 years ago

“Super speedy delivery, can't think where else I'd find stuff as unusual as this. Always my first stop for unusual and amusing gifts.”

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Posted 9 years ago

“I pre-ordered the item as it was out of stock and it arrived in plenty of time for Christmas”

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Posted 9 years ago

“I order the mystery gadget box, wow firebox excelled themselves, the box didn't need to be wrapped as the packaging had large question marks on the box which my son loved, additionally the contents was good quality and above expectation, my son loved it and I would highly recommend, my son is 18 and has already asked for one for his birthday , well done”

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Posted 9 years ago

“Flawless service and products, always”

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Posted 9 years ago

“Website is easy to navigate and use. Have great products and delivery was fast.”

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Posted 9 years ago

“Fantastic! Will definitely use Firebox again.”

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Posted 9 years ago

“Always a treat to buy & receive goods from firebox. Excellent service & correspondence”

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Posted 9 years ago

“your just a fab company to be a customer of. Thankyou”

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Posted 9 years ago

“Every purchase I've made from firebox has been fantastic and I love their sense of humour!”

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Posted 9 years ago

“Really great. Busy Xmas time. Ordered pm. Arrived the next am. Less than 24hrs I couldn't believe it! Flexible delivery staff too :-)”

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Posted 9 years ago

“Always a pleasure to shop with Firebox - everything from the sometimes outrageous products, through the yummy ones (Bambo pirate rum) to the funny emails, Great work team Firebox - surely a one-off company?!!”

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Posted 9 years ago

“Firebox is fast and reliable, thats why i keep ordering from them. Also you get a small bonus with every order, you have to order something to find out what that is.”

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Posted 9 years ago

“I really recommend fire box the service I received was brilliant and I certainly think everyone should order from them simply for their spectacular emails which made me laugh out loud (not somthing I do often). Top class brilliant company 10/10 . p.s we loved what we ordered too”

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Posted 9 years ago

“Always get my random presents from firebox wouldn't even consider looking anywhere else always a pleasure to shop with! Keep up the good work until next time ????”

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Posted 9 years ago

““I love this site, Order confirmations are fantastically funny and always raise a chuckle. Site is really cool, some fantastic products!””

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews