Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,599 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing company, super fast, super efficient, super gifts Will always use you as I can find unique quirky gifts Love you guys”

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Posted 8 years ago

““Great website with anything you could ever need, perfect for any gift. Website is very easy to use a general nice service. ””

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Posted 8 years ago

“Firebox were amazing with my order. I had martin deliver my parcel and he text to make sure i was in to sign so it didnt go back to the depot. He was so helpful and would definatly recommend these guys and would use this service again. Fantastic.”

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Posted 8 years ago

“Never disappointed, great gifts , fast delivery with packaging wrapped well.”

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Posted 8 years ago

“Ordered blobfish slippers as a present. The website is really easy to navigate, great selection of products and all email correspondence has been funny/ well written. Item arrived quickly, well packaged and even better than pictured.”

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Posted 8 years ago

“Very awesome, from start to finish.”

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Posted 8 years ago

“Great funny products. Quick postage. Confirmation emails are a laugh to read. :) all in all a great site to by stuff!!”

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Posted 8 years ago

“Ordering from Firebox is an experience. A really good one. They made me smile and laugh. I shall order from them again just for the crack! I highly recommend them”

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Posted 8 years ago

“I have bought from Firebox many times and each time they haven't failed me and all my items were what I asked for with a reasonable price. There was some confusion with the delivery though. This was because I ordered two items at the same time. One item was delivered days after I did the transaction and the other took around 10 -15 days longer. I was a little disappointed with the wait time and I wasnt sure whether I would receieve it in time for christmas, however Firebox didnt fail to deliver it in time. Got exactly what I wanted and was another successful but in the end. If I was Firebox, I would make the delivery process much easier to understand but since I got everything on time im happy. Thank you Firebox!! ;)”

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Posted 8 years ago

“Very happy with both the product and the service.”

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Posted 8 years ago

“Beautiful website, flawless checkout and superb service. Free Haribo in the box too! Everything an online retailer should be, great stuff Firebox.”

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Posted 8 years ago

“Never used before but so glad I found your great site will be back - the best place for unusual gifts love the descriptions xxxx”

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Posted 8 years ago

“Sweet.”

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Posted 8 years ago

“Quick and easy to order from. Arrived in excellent time and condition”

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Posted 8 years ago

“I love Firebox...best online shop for gifts EVER!”

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Posted 8 years ago

“As normal good work from the lads at firebox. Easy ordering and quick delivery real pleasure to work with William”

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Posted 8 years ago

“Excellent service and impressive customer care. I was extremely pleased with my purchases at Firebox and will be going to back to buy more in the future!”

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Posted 8 years ago

“Really impressed with how quickly it arrived, great service and very happy with my order”

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Posted 8 years ago

“You must use this website,everything arrives just,if not better than described! worth every penny! And you must read the emails they send you,I was in fits of laughter,no borng generic confirmation emails!”

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Posted 8 years ago

“Swift delivery! Perfect.”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,599 reviews