Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,736 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,736 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service. Especially at such a busy time of year”

Helpful Report

Posted 6 months ago

“Items delivered quickly. The llama hand warmer is very cute and pooping 💩 elves are brilliant”

Helpful Report

Posted 6 months ago

“Dachshund Hot Water Bottle ordered as a gift, but looks and feels lovely. Well packaged and delivered on time.”

Helpful Report

Posted 6 months ago

“I absolutely love my Two Faced Mushion!! It is a Christmas present for my cousin and his husband, they will find it hilarious. Thank you!”

Helpful Report

Posted 6 months ago

“Really pleased with service. Item received within delivery time, packaged perfectly. Would definitely shop here again.”

Helpful Report

Posted 6 months ago

“Quick delivery. Very amusing item . Very pleased thank you”

Helpful Report

Posted 6 months ago

“All fabulous”

Helpful Report

Posted 6 months ago

“Brilliant shop, great products and fast service.”

Helpful Report

Posted 6 months ago

“Great selection of products and very quick delivery”

Helpful Report

Posted 6 months ago

“Brilliant service and very quick delivery”

Helpful Report

Posted 6 months ago

“Excellent, really pleased with my package and delivery.”

Helpful Report

Posted 6 months ago

“Excellent service - order arrived very quickly”

Helpful Report

Posted 6 months ago

“Whole ordering process was easy, items turned up quickly. All presents so I can't actually review them but Firebox made ordering easy.”

Helpful Report

Posted 6 months ago

“Arrived quickly. Haven't actually tried it yet as it is a gift, great service though.”

Helpful Report

Posted 6 months ago

“Wonderful, efficient service. Very good value for money & product was of high standard.”

Helpful Report

Posted 7 months ago

“Fantastic products”

Helpful Report

Posted 7 months ago

“Exactly as described. Excellent. Thanks.”

Helpful Report

Posted 7 months ago

“Brilliantly funny and unique gifts for the people in my life who appreciate something special. Cant wait to hear what they think of them! Definitely 5 star thankyou”

Helpful Report

Posted 7 months ago

“Speed of service and delivery was excellent. Will definitely use again and recommend 👍”

Helpful Report

Posted 7 months ago

“Good thankyou”

Helpful Report

Posted 7 months ago

Firebox is rated 4.4 based on 4,736 reviews