Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,701 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful - Ordered 36 items and in drips and drabs Firebox pinged emails to advise various items out of stock. Paid for next day delivery and five days later as they can't fulfil the order they've cancelled it entirely! Had similar issues last year. Will never order from them again, nor recommend.”

Helpful Report

Posted 3 weeks ago

“Quick delivery. Very amusing item . Very pleased thank you”

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Posted 3 weeks ago

“All fabulous”

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Posted 3 weeks ago

“Brilliant shop, great products and fast service.”

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Posted 3 weeks ago

“Great selection of products and very quick delivery”

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Posted 3 weeks ago

“Brilliant service and very quick delivery”

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Posted 3 weeks ago

“Excellent, really pleased with my package and delivery.”

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Posted 3 weeks ago

“Delivery slow. Air freshener smelt bad. Upside down glass hilarious. Good VFM .”

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Posted 3 weeks ago

“Excellent service - order arrived very quickly”

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Posted 3 weeks ago

“Whole ordering process was easy, items turned up quickly. All presents so I can't actually review them but Firebox made ordering easy.”

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Posted 3 weeks ago

“Arrived quite quickly. Not had a chance to hear it yet, as its a Christmas present. But looks good.”

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Posted 3 weeks ago

“Arrived quickly. Haven't actually tried it yet as it is a gift, great service though.”

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Posted 3 weeks ago

“Wonderful, efficient service. Very good value for money & product was of high standard.”

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Posted 4 weeks ago

“Fantastic products”

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Posted 4 weeks ago

“Exactly as described. Excellent. Thanks.”

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Posted 4 weeks ago

“Brilliantly funny and unique gifts for the people in my life who appreciate something special. Cant wait to hear what they think of them! Definitely 5 star thankyou”

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Posted 4 weeks ago

“Speed of service and delivery was excellent. Will definitely use again and recommend 👍”

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Posted 4 weeks ago

“Good thankyou”

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Posted 4 weeks ago

“Really happy would recommend and will be using again ...”

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Posted 4 weeks ago

“Good website. Good communication. Good delivery.”

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Posted 4 weeks ago

Firebox is rated 4.4 based on 4,701 reviews