Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website for the unusual fun gift. Items I ordered arrived promptly & secure & well boxed. I was notified about my delivery all along the way. I would definitely use Firebox again.”

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Posted 9 years ago

“Swift arrival of goods which are now proving to be a lot of fun!”

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Posted 9 years ago

“I Love Firebox - even the simple things like receiving a confirmation email is made enjoyable!”

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Posted 9 years ago

“A company with my sense of humour - love it!”

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Posted 9 years ago

“Just Brilliant”

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Posted 9 years ago

“Excellent”

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Posted 9 years ago

“A present for a family member who loves blob fish, they utterly adored them!”

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Posted 9 years ago

“Fun company. Good customer relations”

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Posted 9 years ago

“Never fails to impress”

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Posted 9 years ago

“Firebox was perfect as always thanks! Fast delivery. Wonderful service. Great range of products. Great for Christmas and birthdays!”

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Posted 9 years ago

“Always excellent, what ever you order”

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Posted 9 years ago

“Love these guys. Simple, smooth and easy transaction from the start. Goods arrived promptly and just as they should be.”

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Posted 9 years ago

“I order a fair amount of stuff from Firebox because, not only is it different, personal and quirky, but it has some more unusual items that suite my warped sense of humour. I recently ordered a cardboard camera projector for an iPhone, as a gift for a colleague and, as always, ordering was simple, delivery swift and the item exactly as advertised. What's not to like?”

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Posted 9 years ago

“Site is always full with funny and wonderful items!”

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Posted 9 years ago

“Firebox is a great company . They deliver promtly the products are great value and top quality. I always find something I like. Customer service is outstanding. Shopping is easy and I will continue to shop with them like I have for years.”

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Posted 9 years ago

“Easy ordering, very quick delivery, excellent correspondence on out stock items, all round triumph!!”

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Posted 9 years ago

“Second to none service and products, difficult to know how this could be improved!”

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Posted 9 years ago

“Excellent and funny communication! Speedy delivery! Excellent and different products available.”

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Posted 9 years ago

“Great! Light hearted emails made me actually read them. A product I couldn't get from Amazon. The product arrived a day early. Good website!””

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Posted 9 years ago

“The item arrived 36 hours after ordering and ordering was made on a Sunday. Item was in good condition and I love your comments.”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews