Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,596 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always have great service from Firebox and they have a very easy to use website that is always full of lovely fun things to buy. I love the descriptions they give of their goods they are really funny. I love Firebox.”

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Posted 8 years ago

“Very good service and love the product”

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Posted 8 years ago

“friendly and efficient”

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Posted 8 years ago

“Fabulous service from Firebox, my order had a delivery time of 4-5 days which was fine with me, so u can imagine how surprised i was when it was delivered the NEXT DAY . Fab site great service :)”

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Posted 8 years ago

“Bloody brilliant ??”

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Posted 8 years ago

“Great quality of product, once received it was exactly how I expected/wanted it to be and the delivery process was fast and efficient.”

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Posted 8 years ago

“Speedy delivery and well packaged. I enjoy the 'off the wall' commentary on the site and in the emails and advertising! Amusing and interesting site. As you say - not for everyone!”

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Posted 8 years ago

“Fantastically funny experience - thank you for making me smile throughout the whole process of buying to receiving......oh and the free sweets and voucher!”

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Posted 8 years ago

“Firebox literally has something for everyone. Always shop here!”

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Posted 8 years ago

“Extremely pleased with the turtle night light that I purchased. It is so soothing and it works a treat with the baby. In fact,it is so restful that I was tempted to buy one for myself!! A really excellent product.Well done, Firebox.”

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Posted 8 years ago

“It is the best website i can buy things in all the whole world”

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Posted 8 years ago

“Really great quality products, super quick delivery and lovely customer service!”

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Posted 8 years ago

“Great website, very easy to browse and order...”

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Posted 8 years ago

“I love the selection and promptness of the ordering, but it was the unique and FUN communications from the Firebox Team that has made me a loyal (and returning) Customer.”

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Posted 8 years ago

“Lovely gift”

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Posted 8 years ago

“Firebox is by far my favourite shopping website! It has such crazy and cool stuff that fit my personality like it was meant to be! I recommend the website to anyone because there is always something for everybody! There products are such good quality and they ship soooo fast!”

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Posted 8 years ago

“Right, ol chap. Excellent service, I say. Cheers.”

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Posted 8 years ago

“I loved the product! It was everything I had wanted it to be with an added bonus of actually smelling AMAZING! I was concerned as to how fragile they are and whether or not they would ship well. Turns out, they are packaged so well I could have shaken, dropped or even thrown this box and it would have been intact! Thank you!!!”

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Posted 8 years ago

“Great website and service. Very easy to buy from and really enjoyable to browse.”

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Posted 8 years ago

“Very nice information flow, a good product and a fast delivery. A shop i will totally recommend to my friends!”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,596 reviews