Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,720 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was great product better than expected and very fast!”

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Posted 6 months ago

“Great service, item arrived quicker than expected.”

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Posted 7 months ago

“Kept informed of dispatch and delivery. Well wrapped and arrived on time”

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Posted 7 months ago

“Products good price, fast delivery and parcelled well. Will definitely shop here again.”

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Posted 7 months ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

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Posted 7 months ago

“Good value arrived on time just what I wanted”

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Posted 7 months ago

“Item arrived damaged & wasn’t what I was expecting I subsequently returned the item but haven’t received a refund”

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Posted 8 months ago

“Good products and service, really bad choice of courier”

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Posted 8 months ago

“Always a prompt delivery packaged well , rubbish to get rid of”

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Posted 8 months ago

“Great product and service”

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Posted 8 months ago

“Bought storm troopers glass and beers as a gift for our son so he is yet to receive it, but a very pleased with the gift set , well presented and well packed.”

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Posted 8 months ago

“Firebox made me slightly happy the Items were OK but expensive for what you receive.”

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Posted 9 months ago

“Good communication. Delivered on time. Tastes great!”

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Posted 9 months ago

“Prompt delivery of an Excel shortcut mug, well-packaged. Very pleased with Firebox”

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Posted 9 months ago

“Items arrived in good time. I can't fault anything. Items are gifts so I can't comment on the products but all looks perfect!”

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Posted 9 months ago

“Lovely mat, good quality. Arrived on time and good value for money.”

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Posted 10 months ago

“havent used the jigsaw yet as its a surprise present but the turn around from order to delivery was exceptional, the communication was exactly what you need when ordering online. First class service all round”

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Posted 10 months ago

“Excellent quality and fast turnaround”

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Posted 10 months ago

“All good, refund paid”

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Posted 10 months ago

Hi there! We appreciate you sharing this as we'd love to help! A few weeks ago, we responded to your emails about wanting to return your order. We haven't heard back from you regarding this return so we're reaching out again to see if there are further questions on the return! We look forward to hearing from you!

Posted 10 months ago

“I ordered the Aperol glass! It will make an amazing gift. I had to message customer service about the personalisation. They were so helpful. I would highly recommend this company.”

Helpful Report

Posted 10 months ago

Firebox is rated 4.4 based on 4,720 reviews