Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,597 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good products and very fast shipping considering it was over the bank holiday period.”

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Posted 8 years ago

“Great service,brilliant wordsmith, often quirky ideas, products are as they describe and always arrive by expected date...can't ask for more”

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Posted 8 years ago

“The website sells things that you would not think you need till you see them. Packages arrive quickly and the company keeps you updated with sassy and fun to read emails.”

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Posted 8 years ago

“What a fun company! The box arrived quickly (ALL the way to Sioux Falls, South Dakota USA and arrived in plenty of time for Christmas!”

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Posted 8 years ago

“The whole process went really smoothly, happy customer”

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Posted 8 years ago

“Great service, fast shipping!”

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Posted 8 years ago

“I was very pleased with everything ! Really. The shipping was fast, as expected and the litte gummy bears inside were delicious ! I would highly recommend it to my friends ! (although, your items are a bit expensive) Anyway, I'm really satisfied with this purchase !”

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Posted 8 years ago

“The products are great, the prices are great. The customer service is awesome. I gave the coolest Christmas present thanks to Firebox. I love the e mail updates. The sense of humor is an added bonus to a great company with great products that are reasonably priced. Much Love from across the pond. Keep up the good work Firebox.”

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Posted 8 years ago

“bought a few stocking fillers for my secret Santa this year and my items came right on time! cute box, and who doesn't enjoy an additional haribo treat upon opening! nice touch. will use again”

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Posted 8 years ago

“Very good and very quick I recommend this site web ;)”

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Posted 8 years ago

“Delivery was very fast, the product and the packets in very good condition.”

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Posted 8 years ago

“Really enjoyed shopping with Firebox as there are so many unique and quirky items. Super fast delivery service and friendly staff. Will definitely buy from Firebox again!”

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Posted 8 years ago

“Firebox is amazing, I like to give quirky and unusual gifts, firebox is defiantly the place to find them.”

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Posted 8 years ago

“Excellent service, would use again.”

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Posted 8 years ago

“great service great item”

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Posted 8 years ago

“This was a gift for my dad and he loves it. He's used it everyday since he received it.”

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Posted 8 years ago

“Such a fun company with well priced unusual gifts. Always check them out whenever I need a gift!!”

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Posted 8 years ago

“Le service client est à l'écoute, le produit reçu est top, l'équipe a de petites attentions sympas (bonbons dans le joli paquet), les mails sont rigolos.. Je recommande !”

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Posted 8 years ago

““Perfect. It's nice to not have to run around after your order these days.””

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Posted 8 years ago

“Excellent service, great choice of items too.”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,597 reviews