Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,599 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very nice people to do business with the F*****G HELL lager tastes really good will buy some more after xmas also great talking point”

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Posted 8 years ago

“Absolute brill service.... Very fast delivery..... No problems at all....... 100% be ordering again. Well done firebox”

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Posted 8 years ago

“Fabulous handicorn and fabulous service! ???? ???? ????”

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Posted 8 years ago

“Excellent service very fast delivery, friendly quirky emails to make you smile . Items are Christmas presents so can't comment on the quality but they look like they did on the website so confident they will be excellent.”

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Posted 8 years ago

“Perfect, gift is amazing and very speedy service throughout the whole process! Thank you Firebox”

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Posted 8 years ago

“Firebox is so great for unusual gifts! Always arrive nicely packaged with a treat and very promptly. Would recommend to anyone!”

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Posted 8 years ago

“Quick shipping and great communication.”

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Posted 8 years ago

“Loads of different gifts to suit everyone. Easy to order and quick delivery. Good communication from the website.”

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Posted 8 years ago

“I'm very happy with my order. I wasn't home that day. But they could set it to the next day. Very fast chipping.”

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Posted 8 years ago

“Easy to use site. Great service”

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Posted 8 years ago

“I ordered three separate items within a week, very happy bunny regarding the delivery times! Highly recommend!”

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Posted 8 years ago

“This is a super website/company. Ive ordered from them many times, never had a problem. Great stuff at great prices.”

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Posted 8 years ago

“As Arnie says...........I'll be back......”

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Posted 8 years ago

“Superb!U guys are a breath of fresh air in a stagnant smelly pool of online experiences. Keep it up and if u cant the doc has a tablet4that”

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Posted 8 years ago

“Great. Good to get a notice if something is not in stock, you don't have to pre-order.”

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Posted 8 years ago

“My favourite online shop with the best customer service. Go on give em a try and see for yourself.”

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Posted 8 years ago

“Everything I've bought from Firebox has been amazing as always.”

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Posted 8 years ago

“Amazing store, quick delivery and fantastic staff!”

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Posted 8 years ago

“Excellent. Certainly put a smile on my face”

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Posted 8 years ago

“I absolutely love firebox it is a brilliant service with great products I would highly recommend it to everyone”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,599 reviews