Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction, speedy delivery, great packaging and awesome gifts for everyone.”

Helpful Report

Posted 9 years ago

“Great store, hilarious gifts, well worth it. You don't need to think twice. Hilarious, witty and friendly customer service, safe payment and speedy delivereies. If Zeus created a website built for man to shop, firebox would be it.”

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Posted 9 years ago

“Good quality products delivered quickly. I would buy from again.”

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Posted 9 years ago

“Good quirky stuff, brilliant delivery, nuff said”

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Posted 9 years ago

“Order came exactly as described, in good time and a nice box, with a sweetie!”

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Posted 9 years ago

“Excellent stuff on offer. Quick delivery. What more can you say”

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Posted 9 years ago

“Firebox is great! I've done most of my christmas shopping on firebox and they have all been great presents, thank you.”

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Posted 9 years ago

“Brilliant, will definitely use Firebox again. Quirky sense of humour is much appreciated! Many chuckles throughout the purchase.”

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Posted 9 years ago

“Excellent service for great (unusual) gifts. Would use again :)”

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Posted 9 years ago

“It's Firebox. For those, more unusual curios to satisfy the idiosyncrasies of the heart.”

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Posted 9 years ago

“Very quick delivery and the crap wrap was truly crap! Bang on...”

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Posted 9 years ago

“excellent customer service a great company to buy from will defo use again very pleased with super fast delivery and a great item. thank you so much.”

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Posted 9 years ago

“Amazing shop, brilliantly quirky! Kings of customer service!”

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Posted 9 years ago

“I have always found Firebox fantastic, website is easy to navigate. Delivery is always really quick and parcels always turn up in A1 condition. Well done firebox!!!!!”

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Posted 9 years ago

“It's easy to order and the delivery service was very good”

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Posted 9 years ago

“Great products you can't find anywhere else. Really quick efficient service, will definitely use again and be recommending.”

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Posted 9 years ago

“Bought this as a Christmas present for my son. Really pleased with the quality and I'm sure it will be well used this winter.”

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Posted 9 years ago

“Never had a bad experience with this company at all. Products are very unique.”

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Posted 9 years ago

“Totally awesome company to deal with - will definitely use them again and have recommended them to friends and family.”

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Posted 9 years ago

“The wonderful peeps at Firebox, have always delivered on time! Always etremely well packaged!”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews