Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just browsing through the website alone is a lot of fun thanks to the hilarious descriptions on literally every single item. The whole ordering and delivery process is so quick and easy, it almost tempts me back every time to buy more of the awesome and quirky things available on Firebox. Also, if you're stuck on gift ideas, this is the site where you can find something for everyone... that's if you don't end up keeping it for yourself when it arrives.”

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Posted 9 years ago

“Firebox..Always a pleasure.Always awesome service. In the years I have been shopping with Firebox I have never had a bad experience....Ever.”

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Posted 9 years ago

“Easy and simple to use site, with quirky items at good prices. Fast delivery. Can't fault them.”

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Posted 9 years ago

“Good products, great customer service, and quirky staff! Highly recommended!”

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Posted 9 years ago

“Very Enjoyable. Although I did see another product I wanted, which had disappeared a few days later when I came to purchase it”

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Posted 9 years ago

“Absolutely the best retail website online, you won't find higher quality products, packaging or service anywhere else it even gives off this aura of a friendly oddball amazing personality definitely going back regularly :D 5*************”

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Posted 9 years ago

“One of the best gift sites out there. 10000% recommend.”

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Posted 9 years ago

“Excellent service from Firebox. It is a pleasure shopping on the site, you always see that unusual elusive item which makes a present for all ages. The service is first class from buying your item to receiving it quickly and safely packaged. Highly recommended.”

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Posted 9 years ago

“Most efficient company used this Christmas!”

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Posted 9 years ago

“Very good service....Very happy...”

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Posted 9 years ago

“Super products as always. Great big Christmas hugs to the firebox team bringing me Christmas goodies.”

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Posted 9 years ago

“Excellant service , well packaged , refreshingly funny emails , very happy with my purchase”

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Posted 9 years ago

“Fast and effective service and the product is amazing quality. Love the haribo sweets as well, such a bonus!”

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Posted 9 years ago

“Very good website”

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Posted 9 years ago

“Lots of choice...easy transaction, plenty of delivery options! Perfect!”

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Posted 9 years ago

“Web site easy to use and item arrived without any delay.”

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Posted 9 years ago

“Firebox are highly efficient with their deliveries which come with sweets which is an appreciated bonus. The fun updates on delivery makes a refreshing change to the monotonous run of the mill updates.”

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Posted 9 years ago

“Great site, perfect delivery and packaging. First place to click on to find something different and individual.”

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Posted 9 years ago

“Can't rate this website more than enough!! Good job guys. Ordered the Unicorn Gin on a Wednesday evening and it was delivered by lunchtime the following day!! Impressed is an over statment considering the time of year.”

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Posted 9 years ago

“Expected 3-5 days free delivery, arrived the next day,also received an email to confirm it had just been delivered to my address.”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews