Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,596 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great as always - fast, efficient service, clear communication and a great product”

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Posted 8 years ago

“Very good! Very happy, very fast, very professional and free haribo! 10/10”

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Posted 8 years ago

““love this site and if I had the money I would buy hundreds of items””

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Posted 8 years ago

“Firebox never fails to deliver - their products are well-described and delivered with astounding predictability. Plus they give me sweets :-)”

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Posted 8 years ago

“Purchased the Light Box for my GF and she's film mad and she loves it thanks Firebox you rock as ever”

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Posted 8 years ago

“Absolutely fantastic”

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Posted 8 years ago

“I was looking for something a bit different as a gift for my son and found the Giant Gummy Cola Bottle on firebox. It was cheaper than other sites so I ordered it. it arrived promptly and was in perfect condition and my son loved it. But the best thing about Firebox is the wording on the confirmation emails etc. It really made me smile, such a refreshing change and for that alone I would buy from them again.”

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Posted 8 years ago

“Easy payment and ordering. Efficient service and well updated. Will definately use again.”

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Posted 8 years ago

“Good quality products as usual. Arrived before estimated time. Happy days!”

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Posted 8 years ago

“awesome range of products and outstanding customer service, second to none.”

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Posted 8 years ago

“Everything was amazing! I knew exactly when my preorder would be shipped, and I was notified every step of the way. I love the lamp, it's so adorable!”

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Posted 8 years ago

“Firebox is now my new favourite online shop. Great unusual products, not expensive and fast delivery. Absolutely 5 stars.”

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Posted 8 years ago

“Products are always of good standard, shipping time is also good. The diversity of products on the website is great and the staff's sense of humour never fails to amuse me.”

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Posted 8 years ago

“an excellent and nice company, fastest delivery i've ever had as well, they send you very nice and cute emails, it's super adorable.”

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Posted 8 years ago

“My experience with Firebox was awesome. The "crap wrap" was supremely crappy and I couldn't wait to give this gift to my friend. I'll definitely be using Firebox again!”

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Posted 8 years ago

““Love the website, great variety of products, some quirky and fun. My chosen product and delivery was as promised.””

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Posted 8 years ago

“Customer service is top notch - had received the wrong product (happens), contacted the customer service team and received the replacement product within 2 days, and didn't have to return the wrong product - free Doom picture!”

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Posted 8 years ago

“Firebox are a great company with a sense of humour. Their goods are exactly as described and I recommend them. Malcolm Pearson”

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Posted 8 years ago

“Awesome range of funky and fun products, reasonable prices and super fast delivery. Definitely a site for the more unusual but super cool items”

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Posted 8 years ago

“Nice and useful product, really enjoying it! Will purchase more soon!”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,596 reviews