Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,593 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products and service, really bad choice of courier”

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Posted 3 months ago

“Always a prompt delivery packaged well , rubbish to get rid of”

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Posted 4 months ago

“Great product and service”

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Posted 4 months ago

“Bought storm troopers glass and beers as a gift for our son so he is yet to receive it, but a very pleased with the gift set , well presented and well packed.”

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Posted 4 months ago

“Firebox made me slightly happy the Items were OK but expensive for what you receive.”

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Posted 4 months ago

“Good communication. Delivered on time. Tastes great!”

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Posted 4 months ago

“Prompt delivery of an Excel shortcut mug, well-packaged. Very pleased with Firebox”

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Posted 4 months ago

“Items arrived in good time. I can't fault anything. Items are gifts so I can't comment on the products but all looks perfect!”

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Posted 5 months ago

“Lovely mat, good quality. Arrived on time and good value for money.”

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Posted 5 months ago

“havent used the jigsaw yet as its a surprise present but the turn around from order to delivery was exceptional, the communication was exactly what you need when ordering online. First class service all round”

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Posted 5 months ago

“Excellent quality and fast turnaround”

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Posted 5 months ago

“All good, refund paid”

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Posted 5 months ago

Hi there! We appreciate you sharing this as we'd love to help! A few weeks ago, we responded to your emails about wanting to return your order. We haven't heard back from you regarding this return so we're reaching out again to see if there are further questions on the return! We look forward to hearing from you!

Posted 5 months ago

“I ordered the Aperol glass! It will make an amazing gift. I had to message customer service about the personalisation. They were so helpful. I would highly recommend this company.”

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Posted 5 months ago

“Great little item and super fast delivery I was impressed!”

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Posted 6 months ago

“Having bought from you before. I had no hesitate to buy from you again. Great service , the item I bought from you this time I'd previously bought it as a Christmas gift. Well packed, great value too. Thankyou once again. Kind regards Ann Fogarty”

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Posted 6 months ago

“Know your body better with a full suite of health monitoring features, including continuous heart rate sampling, Body Battery energy levels, sleep score,”

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Posted 6 months ago

“Very funny gift ideas.”

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Posted 6 months ago

“I bought the sandwich tin for my 21 year old son. It's cool and not like any other lunchbox I've seen. He loves it. The only moan is that it's quite small, so only one drink with the food can fit. Good quality item”

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Posted 6 months ago

“Excellent and very fast delivery”

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Posted 6 months ago

“Fast and efficient service. Excellent product at incredible price. The perfect birthday present for my great nephew.”

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Posted 6 months ago

Firebox is rated 4.4 based on 4,593 reviews