Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great as always! Fast delivery, awesome service, brilliant emails! Definitely recommend and I look forward to buying from Firebox again!”

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Posted 9 years ago

“Firebox customer services were brilliant and help me with my issues after receiving the item”

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Posted 9 years ago

“Speedy delivery, good quality item thank you”

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Posted 9 years ago

“Delivery was quick, however I ordered a mystery box and I will be honest and say that I was actually disappointed with its contents, slush cuppy was good but found the rest of the items a bit pointless and a waste of my money.”

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Posted 9 years ago

“Helpful friendly advice...placed order in minutes online..delivered straight away..whats not to love !!”

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Posted 9 years ago

“Great, very efficient and straight forward. Fuss free.”

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Posted 9 years ago

“Great product, excellent and speedy dlivery”

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Posted 9 years ago

“Perfect! Ordered on the Friday and all items arrived on the following Tuesday. Great, safe packaging. Whats not to like?!””

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Posted 9 years ago

“Great stuff, quickly delivered, wonderful customer service. Great great great”

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Posted 9 years ago

“Excellent feedback on progress of order and very quick delivery. Would recommend.”

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Posted 9 years ago

“Brilliant quick delivery and in immaculate condition. I especially appreciate the funny unique emails they send after purchase.”

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Posted 9 years ago

“Firebox service was excellent. Package arrived in super-quick time and was in tip-top condition. I usually find follow-up emails and rating requests a bit of a nuisance but firebox are exceptionally entertaining with theirs so I was happy to complete the review!!”

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Posted 9 years ago

“As usual, great product selection and service.”

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Posted 9 years ago

“Products awesome. Friendly service. Email s cheared me up so funny.”

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Posted 9 years ago

“Nice easy website and the humorous emails are fun. Would like an opportunity to put a message in with the gift though.”

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Posted 9 years ago

“Never used Firebox before, and I was delighted with the rapid service and general quirkiness of the responses, order confirmation etc. Thank you so much, not only did I get what I ordered, I also got a Smile!! You deserve to succeed brilliantly, just keep doing what you are doing! Merry Christmas, and Happy, Healthy and Wealthy New Year to you all!!!”

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Posted 9 years ago

“Super quick , Funny, Good packaging , fun to deal with. Great products for nutters ! :)”

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Posted 9 years ago

“The price and delivery time were surprisingly affordable and quick. Will definitely shop here again.”

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Posted 9 years ago

“Great company with lots of innovative items from all price ranges. Everyone very helpful and professional!”

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Posted 9 years ago

“Everything you want from an online gadget delivering service... Spot on.”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews