Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,599 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,599 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A present for a family member who loves blob fish, they utterly adored them!”

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Posted 8 years ago

“Fun company. Good customer relations”

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Posted 8 years ago

“Never fails to impress”

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Posted 8 years ago

“Firebox was perfect as always thanks! Fast delivery. Wonderful service. Great range of products. Great for Christmas and birthdays!”

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Posted 8 years ago

“Always excellent, what ever you order”

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Posted 8 years ago

“Love these guys. Simple, smooth and easy transaction from the start. Goods arrived promptly and just as they should be.”

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Posted 8 years ago

“I order a fair amount of stuff from Firebox because, not only is it different, personal and quirky, but it has some more unusual items that suite my warped sense of humour. I recently ordered a cardboard camera projector for an iPhone, as a gift for a colleague and, as always, ordering was simple, delivery swift and the item exactly as advertised. What's not to like?”

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Posted 8 years ago

“Site is always full with funny and wonderful items!”

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Posted 8 years ago

“Firebox is a great company . They deliver promtly the products are great value and top quality. I always find something I like. Customer service is outstanding. Shopping is easy and I will continue to shop with them like I have for years.”

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Posted 8 years ago

“Easy ordering, very quick delivery, excellent correspondence on out stock items, all round triumph!!”

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Posted 8 years ago

“Second to none service and products, difficult to know how this could be improved!”

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Posted 8 years ago

“Excellent and funny communication! Speedy delivery! Excellent and different products available.”

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Posted 8 years ago

“Great! Light hearted emails made me actually read them. A product I couldn't get from Amazon. The product arrived a day early. Good website!””

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Posted 8 years ago

“The item arrived 36 hours after ordering and ordering was made on a Sunday. Item was in good condition and I love your comments.”

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Posted 8 years ago

“once again great to receive my out of the norm goodies from the FireBox Team, as from past orders super prompt delivery. Always checking in box for the little Haribo Treat. Thank you all at crazy world. Here's Wishing you all a Very Merry Christmas & Cranky New Year”

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Posted 8 years ago

“Quick and easy as always. I have never had anything but brilliant service from firebox in the many years I have used the site.”

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Posted 8 years ago

“Great efficiency, good packaging and I love the quirky style of communicatin. 10 out of 10????”

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Posted 8 years ago

“Excellent service every item arrived ahead of schedule”

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Posted 8 years ago

“Top bananas”

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Posted 8 years ago

“Great! Lovely unique gifts :) arrived on time and my friends loved them!”

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Posted 8 years ago

Firebox is rated 4.4 based on 4,599 reviews