Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our first experience but not our last! Unique products, refreshingly friendly, unparalleled customer service! A "warm fuzzy" company! :)””

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Posted 8 years ago

“Fast shipping, great product catalogue, loved the delivery box”

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Posted 8 years ago

“Terrible bunch to do do business with , poor product and the very worst arrogant client service ever encounted, DONT BOTHER”

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Posted 8 years ago

“Great addition to my sons phone, let's hope as a first he does not have a smashed screen ever again!”

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Posted 8 years ago

“I LOVE Firebox, cannot recommend this website enough. They have a wicked sense of humor, the products are brilliant. I am a longtime fan of this website and I have never been disappointed by anything, whether it be the products or the service, it's amazing.”

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Posted 8 years ago

“Brilliant service from website to delivery to product. I recommend Firebox left, right and center”

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Posted 8 years ago

“Their products (clothes) are made of very good quality and are extremely comfy!”

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Posted 9 years ago

“I ordered You delivered quickly Job done X”

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Posted 9 years ago

“This is my first time buying something from Firebox, and I love them already. Sarcastic and funny while still maintaining a polite etiquette, fast and efficient despite the fact that they are an ocean away, and they have cool and interesting merchandise! I would definitely buy from Firebox again.”

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Posted 9 years ago

“I always have great service from Firebox and they have a very easy to use website that is always full of lovely fun things to buy. I love the descriptions they give of their goods they are really funny. I love Firebox.”

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Posted 9 years ago

“Very good service and love the product”

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Posted 9 years ago

“friendly and efficient”

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Posted 9 years ago

“Fabulous service from Firebox, my order had a delivery time of 4-5 days which was fine with me, so u can imagine how surprised i was when it was delivered the NEXT DAY . Fab site great service :)”

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Posted 9 years ago

“Bloody brilliant ??”

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Posted 9 years ago

“Great quality of product, once received it was exactly how I expected/wanted it to be and the delivery process was fast and efficient.”

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Posted 9 years ago

“Speedy delivery and well packaged. I enjoy the 'off the wall' commentary on the site and in the emails and advertising! Amusing and interesting site. As you say - not for everyone!”

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Posted 9 years ago

“Fantastically funny experience - thank you for making me smile throughout the whole process of buying to receiving......oh and the free sweets and voucher!”

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Posted 9 years ago

“Firebox literally has something for everyone. Always shop here!”

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Posted 9 years ago

“Extremely pleased with the turtle night light that I purchased. It is so soothing and it works a treat with the baby. In fact,it is so restful that I was tempted to buy one for myself!! A really excellent product.Well done, Firebox.”

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Posted 9 years ago

“It is the best website i can buy things in all the whole world”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews