Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to purchase and I had no issues at all when finding stuff”

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Posted 9 years ago

“love the humours messages ,arrived promptly, packed well even if the box was rather large”

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Posted 9 years ago

“Great choices and arrived very quickly.”

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Posted 9 years ago

“Love this everything about this site. Wacky ideas, great pricing, easy to follow ordering and best of all they keep you informed at all stages of your order even if for some reason it is delayed. The communication is quirky but excellent. All in all a definite recommendation to use.”

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Posted 9 years ago

“Bought this as a Christmas present for my son, who absolutely loves it. Excellent service and delivery was really quick, thank-you.”

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Posted 9 years ago

““Amazing. Great gifts quick delivery all in all a fabulous service. ””

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Posted 9 years ago

“Amazing company, super fast, super efficient, super gifts Will always use you as I can find unique quirky gifts Love you guys”

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Posted 9 years ago

““Great website with anything you could ever need, perfect for any gift. Website is very easy to use a general nice service. ””

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Posted 9 years ago

“Firebox were amazing with my order. I had martin deliver my parcel and he text to make sure i was in to sign so it didnt go back to the depot. He was so helpful and would definatly recommend these guys and would use this service again. Fantastic.”

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Posted 9 years ago

“Never disappointed, great gifts , fast delivery with packaging wrapped well.”

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Posted 9 years ago

“Ordered blobfish slippers as a present. The website is really easy to navigate, great selection of products and all email correspondence has been funny/ well written. Item arrived quickly, well packaged and even better than pictured.”

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Posted 9 years ago

“Very awesome, from start to finish.”

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Posted 9 years ago

“Great funny products. Quick postage. Confirmation emails are a laugh to read. :) all in all a great site to by stuff!!”

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Posted 9 years ago

“Ordering from Firebox is an experience. A really good one. They made me smile and laugh. I shall order from them again just for the crack! I highly recommend them”

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Posted 9 years ago

“I have bought from Firebox many times and each time they haven't failed me and all my items were what I asked for with a reasonable price. There was some confusion with the delivery though. This was because I ordered two items at the same time. One item was delivered days after I did the transaction and the other took around 10 -15 days longer. I was a little disappointed with the wait time and I wasnt sure whether I would receieve it in time for christmas, however Firebox didnt fail to deliver it in time. Got exactly what I wanted and was another successful but in the end. If I was Firebox, I would make the delivery process much easier to understand but since I got everything on time im happy. Thank you Firebox!! ;)”

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Posted 9 years ago

“Very happy with both the product and the service.”

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Posted 9 years ago

“Beautiful website, flawless checkout and superb service. Free Haribo in the box too! Everything an online retailer should be, great stuff Firebox.”

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Posted 9 years ago

“Never used before but so glad I found your great site will be back - the best place for unusual gifts love the descriptions xxxx”

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Posted 9 years ago

“Sweet.”

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Posted 9 years ago

“Quick and easy to order from. Arrived in excellent time and condition”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews