Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,705 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great quality products, super quick delivery and lovely customer service!”

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Posted 9 years ago

“Great website, very easy to browse and order...”

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Posted 9 years ago

“I love the selection and promptness of the ordering, but it was the unique and FUN communications from the Firebox Team that has made me a loyal (and returning) Customer.”

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Posted 9 years ago

“Lovely gift”

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Posted 9 years ago

“Firebox is by far my favourite shopping website! It has such crazy and cool stuff that fit my personality like it was meant to be! I recommend the website to anyone because there is always something for everybody! There products are such good quality and they ship soooo fast!”

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Posted 9 years ago

“Right, ol chap. Excellent service, I say. Cheers.”

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Posted 9 years ago

“I loved the product! It was everything I had wanted it to be with an added bonus of actually smelling AMAZING! I was concerned as to how fragile they are and whether or not they would ship well. Turns out, they are packaged so well I could have shaken, dropped or even thrown this box and it would have been intact! Thank you!!!”

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Posted 9 years ago

“Great website and service. Very easy to buy from and really enjoyable to browse.”

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Posted 9 years ago

“Very nice information flow, a good product and a fast delivery. A shop i will totally recommend to my friends!”

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Posted 9 years ago

“Excellent company I use them all the time and I have never been disappointed by anything I've bought from them, highly recommended!”

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Posted 9 years ago

“Love the emails I received from Firebox, information was clear enough & the delivery was pretty fast and without any issue. Superb gifts to offer from this website !”

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Posted 9 years ago

“I received my package 3 weeks after I ordered it - it was supposed to be a Christmas gift! I am very disappointed!”

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Posted 9 years ago

“I was more than happy to order Firefox. Unlike other online stores I have purchased from, I was very please with my purchase thank you!”

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Posted 9 years ago

“Great transaction. Even though my product shipped overseas, it still arrived in a timely manner. Thank you.”

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Posted 9 years ago

“Was very happy with the product i do have to say that delivery was long.. I was hoping to receive my order before xmas n got delayed till december 31th.. It happens but i will eventually reorder fromfirebox as their stuff is freakin cool!????????????????”

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Posted 9 years ago

“Love the website, love the customer service, love the products, and love the cheeky wit that comes with it all!”

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Posted 9 years ago

“awesome purchase website”

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Posted 9 years ago

“Very good”

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Posted 9 years ago

“Really great service.. Fast and entertaining to deal with. First time order, won't be the last!”

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Posted 9 years ago

“Just love Firebox - always a pleasure to browse, can rarely resist buying, and even get sweeties on receipt - what more could a middle-aged woman who refuses to grow up want?”

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Posted 9 years ago

Firebox is rated 4.4 based on 4,705 reviews