Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.41

4.4 Rating 4,592 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and quick delivery”

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Posted 12 hours ago

“Bought them to put in with christmas present”

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Posted 2 days ago

“There was a hiccup with the payment, but the customer service humans deserve the credit here, got back to me promptly and reassured me they would send the moment the dirty business was cleared their end. It was, and I'm grateful. They even followed it up when it was sent. Secret Santa has been saved!”

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Posted 3 days ago

“Always loved these products, super unique website!”

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Posted 3 days ago

“Easy to order, fast dispatch, sensible prices, good quality products 👍🏻”

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Posted 3 days ago

“Everything was top notch from the ordering, the price and the delivery. What I ordered is great and I know my daughter will love them at Christmas”

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Posted 3 days ago

“Excellent service. Well packed goods.”

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Posted 3 days ago

“Highly delighted with customer service. Great prices and fast delivery. Definitely recommend purchasing from Firebox.”

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Posted 5 days ago

“Product not received yet.”

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Posted 5 days ago

“My order arrived within a couple of days and I am very happy with the quality, price and choice”

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Posted 6 days ago

“Really quick dispatch and delivery, hopefully the presents will make my family's Christmas a little bit more fun. Love the uniqueness of the products you sell.”

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Posted 1 week ago

“This site was recommended to me by my brother as very quirky - Fantastic choice and the products I have bought look great. The F'ing Strong Coffee went down very well with the recipient as an early Christmas present!”

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Posted 2 weeks ago

“I ordered 3 stocking fillers from Firebox recently and was delighted with the items and the service received. The turnaround was very fast from ordering to delivery. The items look quality but as they are gifts I havent opened or tried them but i am 100% sure they will be appreciated. 5/5”

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Posted 2 weeks ago

“Great products and got them 3 for 2 😉 love the variety you offer Thankyou”

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Posted 2 weeks ago

“Good service shame that the date on coffee purchased is before Christmas as useless as presents as intended”

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Posted 2 weeks ago

“Great items & fast delivery. No complaints from me.”

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Posted 3 weeks ago

“Everything arrived on time & packaged up beautifully. Great products”

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Posted 3 weeks ago

“Quality looks good and service was prompt. The purchases were birthday (December) and Xmas gifts so fingers crossed the recipients are happy!”

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Posted 1 month ago

“Very fast delivery, very impressed!”

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Posted 1 month ago

“Order came really quickly within 2 days. I'm happy with that, and the mug was a decent price too. Thank you!”

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Posted 1 month ago

Firebox is rated 4.4 based on 4,592 reviews